Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Ralph

Kensington,CT

Summary

Experienced Senior Project Manager gifted at meeting tight deadlines, driving business opportunities and working well in team-based environments.

Overview

13
13
years of professional experience

Work History

Senior Project Manager

Cigna
12.2016 - 03.2024
  • Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
  • Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
  • Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
  • Implemented change management processes to accommodate evolving project requirements while minimizing disruptions.
  • Conducted post-project evaluations to identify areas of improvement and implement corrective actions for future endeavors.
  • Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
  • Communicated project plans and progress to key stakeholders and project contributors.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.

Accounting Manager - MLR Reporting

Cigna
08.2012 - 12.2016
  • Implemented and managed Medical Loss Ratio reporting required by Health Care Reform.
  • Enhanced financial accuracy by implementing streamlined accounting processes and procedures.
  • Managed successful audits by collaborating effectively with internal and external auditors
  • Led a team of accounting professionals in achieving department goals while fostering a positive work environment.
  • Collaborated with other departments to achieve accurate and prompt financial reporting.
  • Supported financial director with special projects and additional job duties.
  • Received the Chairman's Champion Award for managing cross functional team responsible for all design, testing and implementation of a major project related to Health Care Reform.

Accounting Manager - Refund and Claim Accounting

Cigna
09.2011 - 08.2012
  • Led a team of accounting professionals in achieving department goals while fostering a positive work environment.
  • Streamlined month-end closing procedures resulting in reduced processing time without compromising accuracy or completeness of the reports generated.
  • Collaborated with other departments to achieve accurate and prompt financial reporting.
  • Managed journal entries, balance sheet account reconciliations, and monthly financial reporting.
  • Supported initiative to transition accounting functions to offshore 3rd party vendor.

Education

Bachelor of Science - Accounting

Central Connecticut State University
New Britain, CT

Skills

  • Project Planning
  • Agile Methodologies
  • Team Leadership
  • Effective Communication
  • Teamwork and Collaboration
  • Process Improvement
  • Multitasking
  • Organizational Skills

Timeline

Senior Project Manager

Cigna
12.2016 - 03.2024

Accounting Manager - MLR Reporting

Cigna
08.2012 - 12.2016

Accounting Manager - Refund and Claim Accounting

Cigna
09.2011 - 08.2012

Bachelor of Science - Accounting

Central Connecticut State University

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Michelle Ralph