Michelle Ram

Sales Associate

Madrag Clothing Store

05.2024 - Current

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

Fabco Shoes Retail Store

08.2023 - 04.2024

Provided accurate information about products, prices and services.
Answered customer inquiries regarding product features, pricing, and availability.
Answered incoming telephone calls to provide store, products and services information.
Collected payments and provided accurate change.
Built and maintained relationships with peers and upper management to drive team success.
Developed trusting relationships with customers by making personal connections.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Helped customers find specific products, answered questions, and offered product advice.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Processed credit card transactions quickly and securely.
Processed returns, exchanges, and refunds in accordance with company policies.
Sold various products by explaining unique features and educating customers on proper application or usage.
Maintained cleanliness of store environment including floors, windows, displays.
Engaged customers in friendly, professional dialogue to determine needs.
Tracked sales performance metrics to identify trends in market place.
Described merchandise and explained use, operation and care.
Assisted in visual merchandising, creating appealing displays that capture customer interest.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Cleaned shelves, counters and tables to maintain organized store.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Organized stockroom shelves according to size, color or style.
Maintained up-to-date knowledge of store merchandise and policies.
Placed special orders or called other stores to find desired items.
Greeted customers to determine wants or needs.
Ticketed, arranged and displayed merchandise to promote sales.
Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Handled customer complaints in a professional manner.
Restocked shelves as needed to ensure sufficient inventory levels.
Answered store and merchandise questions and led customers to wanted items.
Attended weekly team meetings to review performance goals and objectives.
Adhered to company initiatives and achieved established goals.
Greeted customers and provided exceptional customer service.
Trained new team members in cash register operation, stock procedures, and customer services.
Assisted customers with product selection, sizing and styling.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Maintained records related to sales for store management.
Developed promotional strategies to increase sales volume.
Bagged or packaged purchases and wrapped gifts.
Conducted product demonstrations to highlight features and benefits.
Upsold additional items based on customer interests and needs.
Recommended, selected and located merchandise based on customer desires.
Worked with fellow sales team members to achieve group targets.
Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
Used technology resources to assist customers in locating and selecting items.
Processed transactions using a point-of-sale system.
Prepared merchandise for purchase or rental.
Received and displayed product shipments on store retail shelves upon delivery.
Analyzed sales data to identify trends and adjust sales strategies accordingly.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Completed day-to-day duties accurately and efficiently.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Utilized various software and tools to streamline processes and optimize performance.
Achieved cost-savings by developing functional solutions to problems.
Managed household errands and other essential duties.
Completed routine maintenance and repair.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Identified needs of customers promptly and efficiently.
Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Exceeded customer satisfaction by finding creative solutions to problems.

Home Health Aide

Infinite Home Health Care

07.2019 - 10.2021

Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Assisted clients with daily living activities, enhancing their independence and quality of life.
Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Summary

Overview

Work History

Sales Associate

Sales Associate

Home Health Aide

Education

High School Diploma -

Skills

Languages

References

Timeline

Sales Associate

Sales Associate

Home Health Aide

High School Diploma -

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