Overview
Work History
Education
Skills
Summary
Timeline

Michelle Rambo

Overview

4
4
years of professional experience

Work History

Executive Assistant to the Chief Operating Officer

Thomas Jefferson University Hospital
05.2025 - Current

• Served as the primary point of contact for senior leadership, managing complex calendars, coordinating multi-stakeholder meetings, and streamlining communications with 50+ internal and external partners.
• Anticipated executive needs and tracked high-level project timelines, enabling 15+ strategic initiatives to progress on schedule and removing barriers to completion.
• Improved meeting efficiency by standardizing agendas, follow-ups, and scheduling processes, reducing conflicts by 30% and strengthening cross-department collaboration.
• Coordinated domestic and international travel with 100% compliance, while preparing detailed itineraries, processing expenses, and ensuring seamless logistics.

Executive Assistant - Department of Radiology

Thomas Jefferson University Hospital
Philadelphia, PA
06.2024 - 05.2025

• Delivered high-level administrative support to senior leadership, reducing executive workload by 15% and enabling greater focus on strategic initiatives.
• Streamlined office procedures and reporting workflows, cutting administrative bottlenecks by 20% and improving cross-department efficiency.
• Organized and verified professional credentials to ensure compliance with institutional policies and regulatory standards.
• Managed onboarding, promotions, and compliance processes while serving as a liaison between executives, staff, and departments to ensure clear communication and smooth operations. documentation.

Senior Administrative Specialist

Temple University
Philadelphia, PA
07.2021 - 07.2024

• Provided comprehensive executive-level support to department leadership, 60+ faculty, and 600+ students, ensuring seamless daily operations and efficient stakeholder communication.
• Directed full-cycle recruitment for 25+ faculty positions, reducing time-to-hire by 20% through streamlined postings, candidate communications, and interview coordination.
• Coordinated domestic and international travel, including visas, lodging, transportation, and expense reimbursements, and orchestrated 10+ large-scale events and conferences annually with zero logistical errors.
• Spearheaded a digital transformation project, migrating 5,000+ records into Microsoft Teams to improve accessibility, compliance, and document retrieval efficiency.

Education

Graduate Certificate - Event Management

Temple University, Philadelphia, PA

B.A. - Professional Writing

Penn State Berks, Reading, PA

Skills

  • Calendar management and travel coordination
  • Project tracking and report preparation
  • Confidential document handling
  • Office administration and executive support
  • Multitasking efficiency
  • Expense reporting and onboarding support
  • Meeting organization
  • Customer service and project management

Summary

Executive Assistant with extensive experience supporting senior leaders by managing complex schedules, coordinating travel, and overseeing high-level projects. Skilled in streamlining workflows, improving communication, and driving efficiency across teams and departments. Recognized for adaptability, discretion, and the ability to anticipate needs in fast-paced environments while ensuring seamless operations.

Timeline

Executive Assistant to the Chief Operating Officer - Thomas Jefferson University Hospital
05.2025 - Current
Executive Assistant - Department of Radiology - Thomas Jefferson University Hospital
06.2024 - 05.2025
Senior Administrative Specialist - Temple University
07.2021 - 07.2024
Temple University - Graduate Certificate, Event Management
Penn State Berks - B.A., Professional Writing
Michelle Rambo