MICHELLE RAMOS
Cypress
Summary
Compassionate registered nurse skilled in various clinical environments, focusing on patient education, health assessments, and medication administration. Excellent communication abilities enhance relationships with patients and families. Proven track record of maintaining composure in high-pressure situations, ensuring patient safety and comfort. Achieved notable increases in patient satisfaction scores in prior position.
Overview
14
14
years of professional experience
Work History
Registered Nurse
Memorial Hermann Memorial City Medical Center
Houston
11.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted in pre-operative and post-operative care of patients in the surgical unit.
- Administered medications and managed intravenous therapy for surgical patients.
- Documented patient information accurately in electronic health records systems.
- Responded quickly to life-threatening situations by providing appropriate interventions.
- Communicated effectively with doctors about patient status updates.
- Provided pre-operative and post-operative care to surgical patients.
- Performed wound dressing changes, administered IV medications, and monitored vital signs.
- Administered blood transfusions, injections, catheterizations, and enemas as prescribed by physicians.
- Observed patient's heart rate, blood pressure and respiration for signs of distress.
- Monitored diet, physical activity, behaviors, and other patient factors to assess conditions and adjust treatment plans.
- Coordinated discharge planning to ensure continuity of care post-hospitalization.
Patient Care Technician
Houston Methodist Emergency Care Centers
Pearland
01.2023 - 11.2025
- Delivered patient care in high-acuity emergency settings alongside nurses and providers.
- Inserted peripheral IVs, performed EKGs, assisted triage nurses, and obtained vital signs and specimens.
- Supported patient stabilization, documentation, and safe transport within the unit.
- Demonstrated critical thinking, adaptability, and compassion under pressure.
Patient Care Technician
Memorial Hermann Cypress Hospital
Cypress
04.2021 - 01.2024
- Supported nurses in direct patient care, including ADLs, specimen collection, and vital monitoring.
- Assisted with catheter removal, glucose checks, wound care, and bladder scans.
- Charted observations and reported changes in patient conditions promptly.
- Served as a resource and mentor for new team members.
Unit Secretary & Patient Care Associate
Methodist Willowbrook Hospital
Willowbrook
10.2013 - 01.2022
- Coordinated communication between nursing staff, physicians, and departments.
- Entered and managed diagnostic orders while maintaining accurate and confidential patient records.
- Provided direct bedside care and assisted with patient mobility, hygiene, and comfort.
Unit Secretary & Patient Care Associate
Houston Northwest Medical Center
Houston
06.2012 - 10.2013
- Assisted nursing staff with direct patient care and accurate clinical documentation.
- Managed clerical responsibilities to support efficient patient flow and unit organization.
Education
Bachelor of Science - Nursing (BSN)
Western Governors University
Salt Lake City, UT07.2025
Associate of Applied Science - Science
Lone Star College
Tomball, TX05.2020
Patient Care Technician Program -
ABC Training Center
02.2010
Skills
- Emergency & Acute Care Nursing
- IV Insertion & Phlebotomy
- Patient Assessment & Monitoring
- Wound Care & Specimen Collection
- Electronic Charting (Epic, Cerner)
- Patient & Family Education
- Multidisciplinary Collaboration
- Bilingual: English / Spanish
- Medication administration
- Electronic health records
- Effective communication
- Critical thinking
- Vital signs monitoring
- Time management
- Clinical judgment
- Team collaboration
- Patient assessment
Credentials
BSN, RN
Licensure Certifications
- Registered Nurse (RN), State of Texas, 2025
- Basic Life Support (BLS), American Heart Association
- CPR and First Aid Certified
- Phlebotomy & EKG Certified
Timeline
Registered Nurse
Memorial Hermann Memorial City Medical Center
11.2025 - Current
Patient Care Technician
Houston Methodist Emergency Care Centers
01.2023 - 11.2025
Patient Care Technician
Memorial Hermann Cypress Hospital
04.2021 - 01.2024
Unit Secretary & Patient Care Associate
Methodist Willowbrook Hospital
10.2013 - 01.2022
Unit Secretary & Patient Care Associate
Houston Northwest Medical Center
06.2012 - 10.2013
Bachelor of Science - Nursing (BSN)
Western Governors University
Associate of Applied Science - Science
Lone Star College
Patient Care Technician Program -
ABC Training Center