Michelle Ratsavong
West Allis
Summary
Dynamic childcare professional with a strong work ethic and proven problem-solving abilities, successfully supported Elm Grove Preschool by enhancing lesson plans and fostering a safe environment. Skilled in time management and child safety, I established positive relationships with families while implementing effective behavior reinforcement strategies.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Childcare Assistant Teacher
Elm Grove Preschool and Childcare
09.2024 - Current
- Assisted in developing engaging lesson plans tailored to children's developmental needs.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Assisted lead teacher with snack time, arts and crafts and putting children down for naps.
- Served as a reliable source of support for lead teacher during times of absence or need for additional assistance in the classroom.
- Contributed to a safe and nurturing environment by closely monitoring children during indoor and outdoor playtime sessions.
- Facilitated smooth transitions during daily routines by providing clear instructions and encouragement, helping children build confidence in their ability to navigate new experiences.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette.
- Established positive relationships with students and families.
- Supported classroom management by implementing positive behavior reinforcement strategies.
Cashier
Buy Buy Baby
Brookfield, WI
09.2019 - 07.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and recommendations to enhance shopping experience.
- Maintained cleanliness and organization of checkout area for optimal operations.
- Collaborated with team members to ensure timely restocking of merchandise on shelves.
Front Desk Receptionist
Hair Solutions
08.2018 - 08.2019
- Greeted and assisted clients, ensuring a welcoming atmosphere and exceptional customer service.
- Managed appointment scheduling using salon management software, optimizing daily operations.
- Answered phone inquiries, providing information on services and handling client requests efficiently.
- Maintained cleanliness and organization of front desk area, contributing to overall salon presentation.
- Processed payments and managed cash register transactions accurately for seamless client experiences.
Server
Buffalo Wild Wings
West Allis, WI
06.2015 - 08.2019
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Managed cash transactions efficiently, maintaining accurate financial records throughout shifts.
- Maintained cleanliness and organization of dining area, contributing to a welcoming environment.
- Assisted in training new servers on menu knowledge and service protocols.
Education
Bachelor of Arts -
Mount Mary University
Milwaukee, WISkills
- Strong work ethic
- Problem-solving
- Time management
- Multitasking and organization
- Child safety
Certification
Fundamentals of Infant and Toddler Care
Introduction to the Child Care Profession
Skills and Strategies for the Child Care Teacher
Timeline
Childcare Assistant Teacher
Elm Grove Preschool and Childcare
09.2024 - Current
Cashier
Buy Buy Baby
09.2019 - 07.2023
Front Desk Receptionist
Hair Solutions
08.2018 - 08.2019
Server
Buffalo Wild Wings
06.2015 - 08.2019
Bachelor of Arts -
Mount Mary University