Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Michelle Rego

Summary

Dynamic and bilingual Medical Assistant with extensive experience in patient care, particularly at the Orthopedic Center of Florida. Proven ability to provide procedure support, accurately document patient information, and enhance the patient experience using EMR systems. Certified in BLS and CPR, with strong customer service skills. Positive and empathetic, dedicated to patient well-being, and equipped with foundational knowledge in medical terminology and human anatomy. Ready to make a meaningful impact on patient outcomes in a compassionate healthcare environment.

Overview

4
4
years of professional experience

Work History

ER/PACU Volunteer

HealthPark Medical Center
01.2023 - Current
  • Stocked supply carts, greeted patients, and provided care (e.g., offering water, blankets, and conversation)
  • Cleaned and prepared patient rooms for new admissions
  • Assisted with translation services for non-English-speaking patients

Sales Expert/Trainer

Target
03.2024 - 09.2024
  • Delivered exceptional customer service by assisting with product selection, inquiries, and transaction processing
  • Acted as a Specialty Expert, showcasing in-depth knowledge of specific departments and maintaining appealing merchandise displays
  • Trained new employees on procedures and customer service best practices, enhancing store efficiency

Medical Assistant

Orthopedic Center of Florida
01.2023 - 02.2024
  • Supported physicians in procedure rooms for epidural steroid injections, radiofrequency ablations, spinal cord stimulation, and other specialized treatments
  • Organized and scheduled patient appointments, ensuring high-quality customer service
  • Prepared medications (e.g., Botox, trigger point injections, antibiotics)
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Maintained current and accurate medical records for patients.

Office Clerk/Editor

Skydive Spaceland Florida
11.2020 - 07.2022
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Assisted customers with Spanish-language inquiries in a timely and professional manner.

Education

Bachelor of Health Science - Pre-Physician Assistant Track

Florida Gulf Coast University
Estero, FL
12-2024

High School Diploma -

LaBelle High School
LaBelle, FL
05.2022

Skills

  • BLS Certified
  • Fluent in Spanish and English
  • CPR Certified
  • Vital signs monitoring
  • Patient documentation
  • Medical terminology knowledge
  • EMR / EHR (Athena and EPIC)
  • Procedure Assistance

Accomplishments

  • Successfully secured a paid trip to the American Academy of Physician Associates 2024 conference in Houston, Texas, by effectively fundraising and communicating with the school on behalf of the Pre-Physician Assistant Association.


Timeline

Sales Expert/Trainer

Target
03.2024 - 09.2024

ER/PACU Volunteer

HealthPark Medical Center
01.2023 - Current

Medical Assistant

Orthopedic Center of Florida
01.2023 - 02.2024

Office Clerk/Editor

Skydive Spaceland Florida
11.2020 - 07.2022

Bachelor of Health Science - Pre-Physician Assistant Track

Florida Gulf Coast University

High School Diploma -

LaBelle High School

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Michelle Rego