Michelle Reid
Ewa beach,Oahu Hi
Summary
Dynamic administrative professional with extensive experience at Kloeckner Metals, excelling in customer service and data entry. Proven ability to enhance office efficiency and foster positive relationships through effective communication and critical thinking. Adept at managing multi-line phone systems and maintaining confidentiality, ensuring seamless operations and a supportive team environment.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Kloeckner Metals
11.2016 - 09.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Office Manager
Remax Honolulu
10.2008 - 09.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Maintained inventory of office supplies and placed orders.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Education
Graduate Certificate - All
Warren High School
Downey, CA1985
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft outlook
- Customer and client relations
- Critical thinking
- Scheduling
- Documentation and recordkeeping
- Dedicated team player
- Excel spreadsheets
- Verbal communication
- Deadline oriented
- Professional and mature
- Invoice processing
- Mail handling
- Multi-line phone systems
Timeline
Administrative Assistant
Kloeckner Metals
11.2016 - 09.2024
Office Manager
Remax Honolulu
10.2008 - 09.2015
Graduate Certificate - All
Warren High School
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