Hi, I’m
Michelle Reid
444 Evans Ridge Road, Speedwell,TN
Summary
Dynamic Senior Administrative Specialist with extensive experience at the Department of Juvenile Justice, excelling in financial analysis and human resources. Proven track record in policy development and team leadership, enhancing operational efficiency and compliance. Adept at payroll management and fostering a collaborative work environment, ensuring organizational success.
Overview
35
years of professional experience
1
Certificate
Work History
Department of Juvenile JusticeMiddlesboro, KY
Senior Administrative Specialist
05.2023 - Current
Job overview
- Office Manager
- Human Resources
- Reporting
- Payroll Administrator
- Policy and Procedure Specialist
- Accounting Specialist
- CPR Certified/AED Certified
- Leadership Team
- Hiring Specialist
- HIPAA Certified
- Background Investigation
- Worker's Compensation Liaison
- Population Reporting
- Training Administrator
- Purchasing
- Bill Payments
- ACA Administration
- PREA Administrator
- FMLA Administrator
- Phone Management
- Auditing of Monthly, Quarterly and Annual Processes
- Meeting Minutes
- Superintendents Right and Left Hands
- Youth Protection Advocate
- Budget Development
- Standard Operations Manager
- Training Coordinator/Administrator
- Youth Fund Manager
- As the Senior Administrative Specialist, I execute functions as they affect the programs of numerous and complex organizational segments for the evaluation and improvement of such programs.
- Plans, organizes, supervises and checks the work of employees engaged in performing administrative functions.
- Supervises and recommends policy regarding research studies to be initiated in connection with compiling complex interpretive reports and summaries of statistical information.
- Recommends policy and determinations on fiscal, personnel and budgetary matters.
- Writes departmental annual reports.
- Interprets departmental policy to the public and departmental employees.
- Performs all Payroll duties to include submissions, corrections and reviews.
- Acts as the training liaison coordinator to include training, compiling employees results and submitting into an application base.
- Phone and message directive.
- Human Resources which can include, Worker's Compensation, handling hiring paperwork, interviews and internal documentation submissions.
- Youth Fund Allowance Supervisor which includes monthly submissions for allowance checks for the youth.
- Balancing and reporting monthly to upper management on the transparency of the funds.
- Payment of monthly bills.
- Monthly reviews of prescriptions for youths, as well as, corporate credit card audits, purchasing audits, ACA compilation and PREA Representative.
- It is important in this position that leadership abilities as well as working as an individual and along with the team are an essential quality.
Sunaqua Properties IncSpeedwell, TN
Business Office Administrator
12.2013 - 05.2023
Job overview
- HR
- HIPAA Certified
- Accounting Manager
- Accounts Payable
- Accounts Receivables
- Purchasing
- Collections
- Daily/Monthly/Quarterly Reporting
- Facilitate Meetings
- Proficient in Quick Books
- Proficient in Microsoft Word and Excel
- Proficient in Zoom and Skype Meeting Facilitation
- Excellent Customer Service Attitude
- Excellent Phone Etiquette
- Multi Line Telephone System
- Payroll
- Hiring
- Leadership Team
RBC BankCharlotte, NC
Regional Operations Audit Manager, Fraud Analyst and Loss Prevention
07.2006 - 02.2019
Job overview
- Fraud Analyst
- Loss Prevention Analyst
- Auditor For All Banking Lines
- Payroll
- HIPAA Certified
- Hiring/Terminations
- Human Resources
- Accounts Payable/Receivable
- Training (Branch Employees/Upper Management)
- Completed Continuing Management Courses each year
- Compiled and completed employee quarterly and annual performance reviews
- Was responsible for the accounting and auditing of a vast region of multiple branches in the North and South Carolina areas
- Cash and paperwork audits
- Facilitated Daily, weekly, monthly and quarterly meetings for branch staff, upper management and peers
- Responsible for daily, weekly, monthly, quarterly and annual spreadsheets outlining areas of concern, profits, losses, bills, accounting etc.
- Weekly branch visits to perform accounting and audit duties
- Organized and manufactured spreadsheets, power point presentations, skype meetings etc as needed.
- Was responsible for millions of dollars in cash which included auditing the branches cash on a weekly/monthly basis
- Leadership/Management Team Member
Cherryville Family PracticeCherryville, NC
Medical Office Manager
06.2003 - 07.2006
Job overview
- Office Manager
- Medical Payments
- Insurance Manager
- Chart Manager
- Intake/Registrations
- Billing
- Payroll
- Phone Management
- General Office Duties
- Computer Knowledge
- HR Specialist
Colonial BankBradenton, FL
Branch Manager
03.1990 - 06.2003
Job overview
- Started as a teller and progressed to an assistant manager and then a branch manager in Bradenton, Fl.
- This position consisted of 10 employees who directly reported to me and included, payroll, HR issues, coaching, training, audit details, cash handling, excellent customer service that was anonymously monitored by an outside agency and scored monthly.
- I was responsible for outside business calls, Profit and loss, loss prevention and quarterly and yearly employee evaluations etc.
Education
Sarasota High SchoolFlorida
High school diploma
Manatee Junior CollegeFlorida
Manatee Junior College
Skills
- Accounts Receivable
- Financial Analysis
- Human resources
- General Ledger Accounting
- Allscripts
- Office Management
- Microsoft Office
- Balance Sheet Reconciliation
- Culinary experience
- Journal Entries
- Loss Prevention
- Financial Report Writing
- Interviewing
- Accounts Payable
- ACH
- Supervising experience
- Insurance verification
- Financial Statement Preparation
- Microsoft Excel
- Accounting software
- Customer service
- Payroll
- ASSESSMENTS Electronic Medical Records Knowledge
- Written Communication
- Supervisory Skills: Directing Others
- Supervisory Skills: Interpersonal Skills
- First Aid
- Problem Solving
- Memorization & Recall
- Verbal Communication
- Scheduling
- Attention to Detail
- Accounting Skills: Bookkeeping
- Following Directions
- Forecasting
- Data Entry
- General Ledger Reconciliation
- Data collection
- Microsoft Word
- Tax Experience
- Medical Billing
- Bank Reconciliation
- QuickBooks
- HIPAA
- Auditing
- Financial Modeling
- Account Reconciliation
- Medical collection
- HIPAA Certified
Certification
- HIPAA, 05/01/01, Present
- CPR Certification, 11/01/24, 11/01/26
- AED Certification, 11/01/24, 11/01/26
- Notary Public, 07/01/19, 09/01/23
- First Aid Certification
Timeline
Senior Administrative Specialist
Department of Juvenile Justice
05.2023 - Current
Business Office Administrator
Sunaqua Properties Inc
12.2013 - 05.2023
Regional Operations Audit Manager, Fraud Analyst and Loss Prevention
RBC Bank
07.2006 - 02.2019
Medical Office Manager
Cherryville Family Practice
06.2003 - 07.2006
Branch Manager
Colonial Bank
03.1990 - 06.2003
Sarasota High School
High school diploma
Manatee Junior College
Manatee Junior College
Assessments
- Electronic Medical Records Knowledge, 12/01/18, Proficient
- Written Communication, 12/01/18, Proficient
- Supervisory Skills: Directing Others, 05/01/19, Highly Proficient
- Supervisory Skills: Interpersonal Skills, 05/01/19, Expert
- First Aid, 05/01/19, Highly Proficient
- Problem Solving, 05/01/19, Proficient
- Memorization & Recall, 05/01/19, Expert
- Verbal Communication, 05/01/19, Highly Proficient
- Scheduling, 05/01/19, Proficient
- Attention to Detail, 07/01/20, Proficient
- Accounting Skills: Bookkeeping, 07/01/20, Proficient
- Following Directions, 07/01/20, Highly Proficient
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