Summary
Overview
Work History
Education
Skills
Timeline
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Michelle Reidy

Oak Lawn,IL

Summary

Dynamic Engagement and Training Coordinator at Home Instead Senior Care, skilled in employee training and curriculum development. Proven ability to enhance course effectiveness through coaching and mentoring, fostering strong relationships. Committed to promoting independence and quality of life for clients while ensuring compliance with safety procedures.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

25
25
years of professional experience

Work History

Engagement and Training Coordinator

Home Instead Senior Care Home
09.2021 - 01.2025
  • Coordinated and supervised academic advising activities.
  • Created and maintained physical and electronic personnel records.
  • Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
  • Coordinated with subject matter experts to ensure training content was accurate, relevant, and up-to-date, improving course effectiveness.
  • Trained and mentored [Number] new personnel hired to fulfill various roles.
  • Coordinated schedules for trainers, ensuring adequate coverage for all required courses.

Caregiver

Home Instead Senior Care Home
10.2014 - 09.2021
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted patients with self-administered medications.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Coordinated closely with family members regarding updates on patient conditions or concerns that arose during the course of caregiving duties.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.

Babysitter

Family Members
03.2003 - 11.2014
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.

Caregiver

Grandmother
01.2002 - 03.2012
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Offered companionship and kindness to elderly patients.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe, and well-organized patient environment.

Cashier

Kmart
10.1999 - 07.2001
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Morgan Park High School
Chicago, IL
06-1991

Skills

  • Employee training
  • Curriculum development
  • Instructional design
  • Training evaluation
  • Coaching and mentoring
  • Relationship building
  • Compliance training
  • Safety procedures
  • Meal preparation
  • Behavior management
  • Client communication
  • Emotional support
  • Reliability
  • Dependability

Timeline

Engagement and Training Coordinator

Home Instead Senior Care Home
09.2021 - 01.2025

Caregiver

Home Instead Senior Care Home
10.2014 - 09.2021

Babysitter

Family Members
03.2003 - 11.2014

Caregiver

Grandmother
01.2002 - 03.2012

Cashier

Kmart
10.1999 - 07.2001

High School Diploma -

Morgan Park High School

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Michelle Reidy