Michelle Henault
Millbury,MA
Summary
Professional with strong analytical skills and keen eye for detail. Proven track record in evaluating and interpreting data to drive accurate and meaningful insights. Adept at collaborating with teams to meet goals, flexible in adapting to changing requirements, and reliable in delivering high-quality results. Effective communicator with expertise in critical thinking, decision-making, and quality assessment.
Overview
2026
2026
years of professional experience
Work History
Rater for AP European History, AP Seminar
Educational Testing Service
2025 - 06.2025
- Grade Advanced Placement high school examinations for college credit
- Evaluate examination for writing skills in argument, use of evidence, and writing for academic audiences
- Follow a nuanced, detailed rubric for assessment
Retail Operations Specialist
Temescal Wellness
05.2023 - 02.2025
- Coordinate with all staff to ensure state compliance is followed
- Perform monthly internal compliance audits
- Coordinate with inventory manager and assist in tracking and maintaining all inventory in store
- Prepare inventory transfers within store and to other store locations
- Perform monthly inventory audit
- Deliver trainings to all staff members on compliance procedures, diversity and inclusion, and store operations
- Attend Diversity and Inclusion Council meetings and collaborate across Massachusetts stores on monthly charity donations and volunteer work
- Responsible for ordering and making available accessory products
- Responsible for opening and closing procedures for store
- Responsible for counting drawers, performing cash drops regularly, and putting together nightly deposits for cash pickup
- Perform customer product returns in compliance with business procedures and state regulations
- Supervise sales floor and assist team members with needs, including orders and product issues
- Assist with cash drop deliveries and making change orders
- Assist and educate adult use customers and medical patients about product safety and legal usage
- Work in security to check in customers and patients and to maintain state policies inside the store and outside on premises
Wellness Advisor, Lead Wellness Advisor
Clear Sky
06.2022 - 04.2023
- Educate customers one-on-one on product information and safe consumption practices
- Perform and ensure accurate product fulfillment to manage inventory
- Create compliance labels for all product
- Perform METRC transfers of inventory
- Update product information online to ensure company compliance and accuracy for consumers
- Assist customers through purchasing and payment processes
- Responsible for opening and closing procedures for the dispensary
- Work in security to maintain state policies inside and outside of the facility
Adjunct Professor
Union College
12.2021 - 03.2022
- Teach Comparative Global History From 1800 and Mystics, Magic, and Witchcraft to Union College undergraduate majors and non-majors
- Create assignments for students designed to enhance their writing and critical thinking skills
- Work one on one with students in need of extra assistance or accommodation to help them understand material and all assignment instructions
- Evaluate all student work and progress throughout course
Adjunct Professor
University at Albany
03.2021 - 06.2021
- Teach American Social and Political History I to undergraduate majors and non-majors in classes of up to 35 students
- Designed activities to build student's research and writing skills to be applied across all disciplines requiring written student work
- Work one-on-one with students in need of extra assistance or accommodation to help them understand materials and all assignment instructions
- Evaluate all student work and course progress
Teaching Assistant
University at Albany, SUNY
08.2017 - 12.2020
- Lead discussion with classes of twenty students or more through simple and complex tasks
- Provide one on one interaction with students in need of extra guidance and assistance
- Evaluate work and student progress and give substantive feedback in a timely manner
- Collaborate with and work under a main professor to assist all students within a classroom
- Collaborate with other teaching assistants and evenly divide work tasks in an efficient way
Store Sales Leader
New York & Company
07.2019 - 10.2019
- Oversee store, sales, and daily operations, including taking funds to bank
- Run store when managers not present
- Responsible for key holding and overseeing opening and closing procedures
- Manage cleanliness and organization of store, dressing rooms, inventory
- Manage team of 2-3 members on sales floor and sales operations
Member Specialist
SEFCU
07.2018 - 10.2018
- Assist members one on one with financial transactions and questions about accounts and services
- Managed large sums of money for members and within branch
- Ordered products to be shipped home or to branch for members
- Collaborate and work with team of Member Specialists and Member Service Advisors for branch operations, including branch opening and closing procedures
Teaching and Administrative Assistant for the Department of History
Worcester State University
09.2015 - 05.2017
- Guest lecturer
- Assigned and graded students on individual assignments for various classes
- Managed classroom as a substitute while professors were away
- Assisted professors and staff in the department to help prepare for class
- Tutored students in a one on one setting to learn study skills
- Guided students in their academic career in the field of history
Customer Service Representative, Service Desk Clerk, Grocery Clerk
Shaw’s Supermarkets
04.2011 - 02.2018
- Lead front end sales floor and guided employees in assisting customers
- Acted as a mentor to new incoming employees
- Assisted customers one on one with returns and exchanges
- Assisted customers with price discrepancies and understanding new sales
- Familiar with cash registers and scanners
- Managed store funds, aiding in cash sweeping, cash balancing, and preparing funds for bank pickup
- Managed inventory and handling of store product
- Handled stocking of incoming shipments of health and beauty products, as well as managed leftover inventory and hand ordering products
Education
PhD - History
University at Albany, SUNY
Master of Arts - History
Worcester State University
05.2017
Bachelor of Arts - History, minor in Psychology
Worcester State University
05.2015
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University of Roehampton
03.2014
Skills
- Proficient in Microsoft Word, Excel, Powerpoint
- Proficient in Google Workplace systems; Google Sheets, Google Docs, Google Calendar, Google Drive, Google Meet
- Advanced knowledge using Zoom Workplace
- Proficient in using Canva for flyer creation, event promotion
- Intermediate knowledge using METRC for inventory tracking and processing
- Proficient in using a Telxon for inventory management
- Intermediate French translation skills
Languages
French
Limited Working
Timeline
Retail Operations Specialist
Temescal Wellness
05.2023 - 02.2025
Wellness Advisor, Lead Wellness Advisor
Clear Sky
06.2022 - 04.2023
Adjunct Professor
Union College
12.2021 - 03.2022
Adjunct Professor
University at Albany
03.2021 - 06.2021
Store Sales Leader
New York & Company
07.2019 - 10.2019
Member Specialist
SEFCU
07.2018 - 10.2018
Teaching Assistant
University at Albany, SUNY
08.2017 - 12.2020
Teaching and Administrative Assistant for the Department of History
Worcester State University
09.2015 - 05.2017
Customer Service Representative, Service Desk Clerk, Grocery Clerk
Shaw’s Supermarkets
04.2011 - 02.2018
Master of Arts - History
Worcester State University
Bachelor of Arts - History, minor in Psychology
Worcester State University
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University of Roehampton
Rater for AP European History, AP Seminar
Educational Testing Service
2025 - 06.2025
PhD - History
University at Albany, SUNY
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