Michelle Resendez
Dickinson
Summary
Enthusiastic candidate with extensive experience in customer service and cash handling at banks or money lending institutes. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions.
Overview
2
2
years of professional experience
Work History
Bank Teller
ACU Of Texas
09.2023 - Current
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Reconciled cash drawer and resolved discrepancies.
- Educated customers on use of banking website and mobile apps.
Curbside Shopper
HEB Grocery Store
01.2023 - 08.2023
- Tracked substitutions and informed customers of changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
Cashier
Kroger
12.2021 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Science - Finance
College of The Mainland
Texas City, TX05.2024
High School Diploma -
Dickinson High School
Dickinson, TX05.2022
Skills
- Money Handling
- Financial Transactions
- Deposit and Withdrawal Management
- Asset Management
- Financial Software
- Customer Needs Assessment
- Customer Relationship Management
Timeline
Bank Teller
ACU Of Texas
09.2023 - Current
Curbside Shopper
HEB Grocery Store
01.2023 - 08.2023
Cashier
Kroger
12.2021 - 08.2022
Associate of Science - Finance
College of The Mainland
High School Diploma -
Dickinson High School
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