Michelle Reynaga
Los Angeles,CA
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
16
16
years of professional experience
Work History
Childcare Provider
Self Employed
11.2017 - Current
- Supervised children's activities to ensure safety and engagement.
- Assisted with meal preparation, promoting healthy eating habits among children.
- Provided support in developing educational play activities tailored to individual needs.
- Maintained cleanliness and organization of play areas and equipment.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
Lead Dental Assistant
Toothopia Dental
01.2017 - 07.2024
- Supervised dental assisting team, ensuring compliance with safety and sanitation protocols.
- Trained and mentored new staff on dental procedures and patient care best practices.
- Streamlined appointment scheduling process, enhancing patient flow and reducing wait times.
- Assisted in the development of office policies to improve operational efficiency and patient satisfaction.
- Implemented inventory management system for dental supplies, optimizing stock levels and reducing waste.
- Coordinated patient care activities, liaising between dentists and patients to ensure clear communication.
Administration Assistant
US Veteran Affairs
02.2015 - 11.2016
- Coordinated scheduling and meeting logistics to optimize team productivity.
- Managed office supplies inventory, ensuring availability of essential resources.
- Streamlined document management processes, improving retrieval efficiency.
- Assisted in preparation of reports and presentations for executive meetings.
Front Desk Receptionist
Ford Lincoln Subaru of Santa Monica
01.2013 - 08.2014
- Managed multi-line phone system, directing calls to appropriate departments efficiently.
- Maintained organized reception area, ensuring a welcoming environment for visitors and clients.
- Scheduled appointments, coordinating with staff to optimize office workflow and client experiences.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly and professionally.
Front Desk Receptionist
Honda of Santa Monica
05.2011 - 01.2013
- Implemented an electronic filing system, improving document retrieval time and minimizing physical clutter.
- Streamlined visitor check-in process, enhancing security measures while expediting guest access to facilities.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
Server
Brookdale Senior Living Facility
01.2010 - 05.2011
- Trained and mentored new staff on menu knowledge and service standards.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Developed strong relationships with regular customers, enhancing overall dining experience.
- Served food and beverages promptly with focused attention to customer needs.
Education
Certificate - Orthodontic Assistant
The Valley School of Dental Assisting
Encino, CA11-2021
Certificate - Dental
Venice Skills Center
Venice, CA12-2016
High School Diploma -
Santa Monica High School
Santa Monica, CA 06-2009
Skills
- Critical thinking
- Strong problem solver
- Scheduling and calendar management
- Dedicated team player
- Prioritization
- Multi-line phone proficiency
- Resourceful
- Tech-Savvy
- Documentation and recordkeeping
- Microsoft Office Suite
- Office management
- Professional communication
Timeline
Childcare Provider
Self Employed
11.2017 - Current
Lead Dental Assistant
Toothopia Dental
01.2017 - 07.2024
Administration Assistant
US Veteran Affairs
02.2015 - 11.2016
Front Desk Receptionist
Ford Lincoln Subaru of Santa Monica
01.2013 - 08.2014
Front Desk Receptionist
Honda of Santa Monica
05.2011 - 01.2013
Server
Brookdale Senior Living Facility
01.2010 - 05.2011
Certificate - Orthodontic Assistant
The Valley School of Dental Assisting
Certificate - Dental
Venice Skills Center
High School Diploma -
Santa Monica High School
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