Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Work Preference
Timeline
Hi, I’m

Michelle Richards

Vulcan,United States
Michelle Richards

Summary

Possesses excellent communication and interpersonal skills to establish and maintain positive working relationships. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

19
years of professional experience

Work History

Marshfield Medical Clinic Dickinson

Administrative Assistant
06.2005 - Current

Job overview

  • Ability to manage multiple tasks for two departments in timely manner
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Successfully adhered to HIPPA privacy of MMC - D
  • Able to answer multiple phone line with 75 calls daily and schedule appointments for patients
  • Restocked supplies and placed purchase orders to maintain adequate stock levels
  • Executed record filing system to improve document organization and management
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
  • Scheduled office meetings for staff teams

Marshfield Medical Clinic Dickinson

Physician Recruitment
06.2005 - 05.2020

Job overview

  • Networked and built relationships with industry professionals to identify potential candidates, stay informed about industry trends and gain insight into skills and qualifications in demand.
  • Utilized recruitment technology tools and platforms to streamline recruitment processes.
  • Coordinated and scheduled interviews for candidates and hiring managers to meet in person or online at mutually convenient times.
  • Created 75 orientations for recruited physician's hired
  • Developed post-event reports to determine effectiveness of each recruitment
  • Attended 20 recruiting events to grow talent pipeline to prepare for future hiring needs

Education

Northern Michigan University
Marquette, MI

Bachelor of Science from Business Communications
12.1987

University Overview

Skills

  • Organization and Planning
  • Project Management
  • Data Entry Documentation
  • Time Management
  • Medical Terminology
  • Multi-Line Phone Systems
  • 10-Key Proficiency
  • Document Retrieval
  • Meeting Minutes
  • Mail Management
  • Travel Administration

Accomplishments

Accomplishments
  • Data Entry - Reviewed and updated client correspondence files and scheduling database.
  • Awarded "Employee of the Month" for delivering outstanding administrative support.
  • Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
Availability
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Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Flexible work hoursWork from home optionCompany CultureWork-life balanceCareer advancementHealthcare benefitsTeam Building / Company Retreats

Timeline

Administrative Assistant
Marshfield Medical Clinic Dickinson
06.2005 - Current
Physician Recruitment
Marshfield Medical Clinic Dickinson
06.2005 - 05.2020
Northern Michigan University
Bachelor of Science from Business Communications

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Michelle Richards