Michelle Richardson
Medical Office Coordinator / Assistant
Gilboa,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines. Creative problem solver with strong analytical and critical thinking skills.
Overview
24
24
years of professional experience
Work History
Medical Office Assistant / Secretary
BASSETT HEALTHCARE
2 2010 - Current
- Managing clinician’s clinic schedules
- Scheduling and registering patient appointments, coordinating patient follow-up care, accounts receivable, responsible for multiple phone lines, patient insurance verification, referrals, general clerical duties, and completion of daily office reports
- Performing laboratory tests, EKG’s, Phlebotomy, and specimen processing
- Taking medical histories and recording vital signs, explaining treatment procedures to patients, preparing patients for examination, and assisting physicians during examinations
- Responsible for preparing purchase orders and ordering supplies.
Real Estate Agent
GALLET REALTY
01.2008 - 01.2012
- Studying property listings, interviewing prospective clients, accompanying clients to property sites, discussing conditions of sale, writing and presenting real estate contracts.
- Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients
- Successfully managed multiple offers for sellers, securing the best possible outcome in each situation
Tour Coordinator and Secretary
WADE TOURS
01.2003 - 01.2005
- Coordinated tours and provided administrative support for travel agents
- Performed a wide variety of administrative functions, created flyers, tour booklets, and travel itineraries
- Answered office calls and directed them to the appropriate parties.
Medical Assistant and Secretary
CARENET MEDICAL
01.2000 - 01.2002
- Performed a variety of duties including: Scheduling patient appointments, collection of payments, updating patient history and chart files, contacting insurance companies, general clerical office duties, as well as direct patient care responsibilities.
Education
Associate of Arts - Business Administration
SPENCER BUSINESS AND TECHNICAL INSTITUTE
Schenectady, NYundefined
SCHALMONT HIGH SCHOOL
Skills
Excellent written and verbal communication skills
Timeline
Real Estate Agent
GALLET REALTY
01.2008 - 01.2012
Tour Coordinator and Secretary
WADE TOURS
01.2003 - 01.2005
Medical Assistant and Secretary
CARENET MEDICAL
01.2000 - 01.2002
Medical Office Assistant / Secretary
BASSETT HEALTHCARE
2 2010 - Current
Associate of Arts - Business Administration
SPENCER BUSINESS AND TECHNICAL INSTITUTE
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SCHALMONT HIGH SCHOOL