Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michelle Rickteroff

Line Cook
Anchorage,Alaska

Summary

Objective: To obtain a full-time position with an established company. Diligent line cook possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to meeting every preparation and service need.

Overview

1
1
Certification
2
2
years of post-secondary education
24
24
years of professional experience

Work History

Line Cook

Dimond Center Hotel Old Cannery Bar
Anchorage, Alaska
06.2017 - 03.2020
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
  • Checked each food item for freshness and provided feedback to hotel GM for removal.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Prepared food items such as meats, poultry and fish for frying purposes.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Trained, managed and guided 6 line cooks, improving overall performance and productivity 70%.
  • Unloaded food supplies from distributor trucks to efficiently organize inventory.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Managed relationships with 3 vendors by negotiating prices of ingredients and equipment, resulting in 30% savings on budget.

Delivery Driver/ Waitress

Fudo Chinese Restaurant
Anchorage, AK
08.2001 - 10.2015
  • Deliver food to customers all over Anchorage and Fort Richardson Army Base in timely manner.
  • Happily greet and seat all customers.
  • Take orders and serve drinks and food.
  • If short staffed would clean the restrooms and help with the dishes.
  • Handle the money or checks or credit cards.
  • I also paid personal and restaurant bills for the owner.
  • Keep a list of inventory, and shop at Costco for food or supplies.
  • I sometimes was a personal assistant for the owner and took family members to doctor appointments and picked up kids from school.
  • Verified over 20-30 daily deliveries to customers.
  • Completed on-time deliveries by choosing best and most efficient routes.

Meal-Site Manager

Salvation Army
Anchorage, AK
08.2008 - 06.2013
  • Older Alaskan Program, Prep beverages, coffee, tea, juice.
  • Set up tables with silverware and napkins.
  • Prep documentation for the client's signature.
  • Prep the hot steam food warmer for the food.
  • Prep for a delivery driver for the daily hot lunch and milk.
  • Take temperatures of all foods from when it arrives, also when served.
  • Keep records for headquarters of the numbers of daily clients.
  • Greet and help all Elder clients with their jackets or sitting down if they are disabled.
  • Dish and serve clients with meals.
  • Make any announcements if and when headquarters sends newsletters for future events or special guest speakers.
  • Clean up the kitchen and dining room.
  • Sanitizing everything the way the Health Department trained me.
  • Check and return any messages from the phone.
  • Call in client headcount for the next lunch day.
  • I also managed and trained other employees to do this job as well.

Telephone Interviewer

Craciun Research Group
Anchorage, AK
04.2008 - 08.2010
  • Assist with preparing a survey for research.
  • May perform publication activities, laboratory analysis, quality control, or data management.
  • Normally these individuals work under the direct supervision of a social scientist and assist in those activities which are more routine.
  • This includes supervisor review, quota control database edits, roster entries, validations, and confirmations.
  • Prepare for Focus groups that include office prep, food prep, hostess prep, clean-up staff, contact new clients, fill seats, and call and remind the participant of time and place.
  • Talking with clients on the telephone and typing in all survey questions in a timely manner.
  • Assisted with project planning and execution of research.
  • Recruited and screened up to 1000 potential participants in an 8 hour shift.
  • Observed participants and recorded results.
  • Conducted interviews with participants to assess eligibility.

Education

Workplace Credential, UAA - Health Information Technology

University Of Alaska Anchorage
Anchorage, AK
08.2014 - 06.2015

No Degree - Customer Service Management

Alaska Housing JUMPSTART Program
Anchorage, AK
09.2015 - 10.2015

GED -

Nine Star
Anchorage, AK
03.2014 - 05.2015

Skills

Able to check to ensure that appropriate changes were made to resolve customer's problemsundefined

Certification

Food Handlers Card

Timeline

Line Cook

Dimond Center Hotel Old Cannery Bar
06.2017 - 03.2020

No Degree - Customer Service Management

Alaska Housing JUMPSTART Program
09.2015 - 10.2015

Workplace Credential, UAA - Health Information Technology

University Of Alaska Anchorage
08.2014 - 06.2015

GED -

Nine Star
03.2014 - 05.2015

Meal-Site Manager

Salvation Army
08.2008 - 06.2013

Telephone Interviewer

Craciun Research Group
04.2008 - 08.2010

Delivery Driver/ Waitress

Fudo Chinese Restaurant
08.2001 - 10.2015
Michelle RickteroffLine Cook