Michelle Rideaux
Sacramento,CA
Summary
- Certified Payroll Analyst position with a well-established company where I can utilize my skills as well as seek additional skills.
- Human Resource Background checks, E-verity's, I-9 forms, resume management by utilizing application tracking systems, interviews, conducting orientations, new employee setups, benefit coordinator, create/update and maintain SOP's, employee handbook, maintain confidential files for employee, contractors, intern's, and termed employees through, manage workers compensation claims.
- Payroll, (accruals, bonuses, vacation pay, pay increases, job changes, sick time, FMLA, workers comp or incident reports.
- Accounts Payable, Process over 100 invoices daily, including distribution for coding and approval, prepare & process vendor payments, handle complex payment and vendor issues, perform initial research on vendor bond issues and claim notices, administer and process recurring payments, ensuring accuracy in A/P data entry and payment batch output, assist in month-end and year-end close, as well as accrual processes, prepare various reports related to audits, compliance, and analysis, assist in the preparation of Form 1099 information and returns.
- Medical Billing, coding, preauthorization, aging reports, billing and collections, payment processing, insurance adjustments.
Professional worker with strong background in delivering quality results through effective teamwork and adaptability. Skilled in task management, problem-solving, and ensuring smooth operations. Known for reliability, strong work ethic, and ability to meet changing needs with positive attitude. Focused on achieving goals and contributing to team success.
Overview
17
17
years of professional experience
1
1
Certification
Work History
CGT Global/StemExpress (Full Charge Bookkeeper & Payroll Specialist)
Robert Half
08.2025 - Current
- Assist in the month-end closing process, including preparing journal entries, reconciling general ledger accounts, and supporting financial reporting tasks, intake, process, and post invoices and payments and manage AP aging reports, reconcile monthly statements and certify reports by designated deadlines, maintain financial security by adhering to internal accounting controls, reconcile vendor statements and accounting records, researching and resolving discrepancies in a timely manner, assist with period-closing tasks, respond to internal and external customers, oversee the maintenance and accuracy of employee time records. facilitate audits by providing records and documentation to auditors, ensure compliance with federal, state, and local payroll, wage, and hour laws and best practices, maintain accurate and timely processing of payroll updates including new hires, terminations, and changes in pay rates, process payroll transactions to include salaries, benefits, garnishments, taxes, and other deductions, oversee procedures and processes regarding inquiries and requests related to preparation and distribution of payroll, create journal entries and help with monthly close, code and book entries from bank statement into Sage, meet deadlines and work cross functionally, strong customer service focus, proactively escalate issues to management for timely actions, own daily activities for both areas in a quality manner, additional duties and responsibilities to be assigned based on business need.
- -UCP (United Cerebral Palsy/Accounting Specialist
- Reconcile vendor statements, post invoices & payments in Sage 100, accounts payable aging reports, Process payroll transactions to include salaries, benefits, process garnishments payments to agencies, taxes, and other deductions, journal entries, payroll changes
Payroll & Accounting Specialist
Ultimate Staffing/Reclamation District 1000 (Government Office Environment)
09.2024 - 05.2025
- Federal, state, and local labor standards and tax jurisdictions, Calpers Government reporting, vacation payouts, coding and entering billing, invoicing and PO's, reconciliations, budgeting, forecasting & financial reports.
- Audited bi-weekly certified payroll (WH-347/Statement of Compliance forms) and managed worker's comp reporting.
- Managing the complete bookkeeping process, including accounts payable and receivable, bank reconciliations, utilizing QuickBooks Desktop and Online for the general ledger, and system conversions and implementations, month end closing, journal entries, reconciliation, coding, posting, resolving discrepancies
- Handled accounts payable/receivable.
Payroll Collections/Back Office Risk Support Analyst
People MakeUs/ (Intuit)
09.2022 - 03.2024
- Managed multi-state payroll accounts, processed updates, terminations, holds, 3rd-party collections, and payroll fees; maintained payroll records.
- Delivered strong customer service through calls, QA scores 75–95%; closed returns, researched fraud, updated customer info, time tracking.
- Created monthly financial reports; communicated procedures clearly; followed SOPs via WIKI.
- Used QuickBase, CS Server, Sentinel, PSP, Outlook, and Excel for reporting.
- Input employee details (salary, tax, benefits); ensured payroll accuracy.
- Resolved complex payroll tax issues across federal, state, and local agencies; updated rates and supported payroll-related inquiries.
Sales Account Manager
McKernan Packaging
03.2022 - 08.2022
- Call Center with dialer systems, strong customer service, find prospect, develop, build and maintain a high-performance sales pipeline; create and nurture a positive and professional image, utilize solutions selling strategies to determine client needs; communicate effectively and professionally, document sales activity with prospective clients using the company's Client Relationship Management (CRM), Digital Cabinet, Excel, manage sales opportunities, activities, and sales pipeline.
- Respond to employee queries regarding payroll, deductions, leave balances, and payslips.
- Assist in resolving payroll discrepancies or issues.
- Accounts payable/ accounts receivable.
Workers Comp Premium Auditor Processing Analyst
Aerotek (Employers)
11.2021 - 03.2022
- Auditing, processing and coding claims (Unemployment, LOA, Workers Comp, etc.), rate calculations, cancellations, reinstatements, collections, customer service, database management, research, updating policies, maintain detailed files.
Finance Reporting Analyst & Accounting Specialist
Semi-Retired MD
12.2019 - 03.2022
- Human Resource & Benefits Coordinator – process payroll, research and resolve payroll discrepancies, perform weekly reconciliation for payroll, new employee setup, e-verifications, setup payroll for multi-state employees, background checks, open enrollment/unenrollment's benefit plans, employee eligibility and employee changes/updates, and summary plan documents including the maintenance of material on the internal portals and employee files, LOA/FMLA/Disability/Worker Comp, review resumes, coordinate interviews, update policies and procedures, maintain remote equipment, project management, billing, payroll and benefits, orientations/presentations, increase productivity of DOO, manage and keep team members accountable for their outcomes, 100% accurate schedules, data migration via SaaS & Excel, calendaring, Monday software entries for DOO, meeting preparation & management, aid in projects as needed, produce high quality work with high accuracy according to timelines, develop, manage & document SRMD strategic systems and processes, excellent customer service, maintain confidential files, maintain/update/create confidential vendor contracts/agreements, accounts payable/receivable = QBO-posting transactions, reconcile general ledger balance sheet, perform special projects as assigned, multi-task & change direction quickly as required, Agent Network Database management.
- Maintain strict confidentiality of sensitive payroll and employee information
Software Analyst
IGT -Covid 19
04.2019 - 12.2019
- Changed business needs Create games by creating kits and attaching components from engineer work request, SAP and Pros projects, researching jurisdictions regulations and attaching or detaching jurisdictions to the games, updating games by adding newer versions, transfer new jurisdictions to games, creating replacements, create game ID's, UPC#'s, maintain GLI/BMM financial reports for North America and South Africa, updating financial codes, network numbers.
Project Support Analyst
IGT
07.2017 - 04.2019
- Migration project Management, changing coding of projects in SAP, closing out old projects, updating new projects, fixing issues with closing current projects such as PO errors, Balance errors WIP errors.
- (RMS) – Accounting/Payroll Specialist- process payroll, payroll reconciliation, labor law and employment regulations, auditing payroll processing to ensure accuracy, create invoice/expense reports, scheduling/preparing checks, , verifying/posting account transactions, ensures all documentation associated with payroll are maintained properly and confidential, maintain payroll database, insurance coverage, processed and managed leaves such as (LOA, FMLA, disability, bereavement, sick, pregnancy and jury duty), workers comp, pension plans/loan payments/garnishments for each employee manage process bonuses, wage garnishments, commissions etc., research & reconcile complex payroll issues, process payroll reports, billing and other duties that are assigned by Director of Ops. accounts payable/receivable.
Pricing Specialist
Crown Beverages
09.2015 - 07.2017
- Supported HR, onboarding, payroll, benefits, and claims management (workers comp, LOA, disability).
- Planned events, handled billing, pricing for major stores, managed vendor promotions, invoicing, collections, A/R reconciling.
- Organized budgets and logistics for large events (Hot August Nights, Brew & Blues Festival).
Executive Administrative Assistant
Sierra Nevada Corp/ Aviation Department
05.2009 - 12.2013
- Process workers compensation claims and resolutions for return, coordinate and maintain vendor contracts, prepare invoices, run MVR reports, background checks, research companies, organize electronic and hard copy confidential files.
- Mail merges, prepare FedEx packages, mail, answering inquiries, correspondence, spreadsheets, tracking assignments.
- Time management and completion dates with Microsoft Project, data entry, order office supplies, coordinate travel and calendar, presentations, maintain vendor COI's (Certificates of Issuance).
Client Support Specialist (Renown Hospital)
Account MPs
02.2009 - 08.2012
- Analyze insurance claims, handled billing, post payment, collections, account adjustments, and data entry on CMS 1500/UB-92 forms.
- Provided support for payments, credits, transfers, and training on account processing.
Education
High School Diploma - Human Resources Management and Certified Payroll Certification
National Career Skills Institute
Business of Administration
University of Phoenix
Payroll 101 and QuickBooks troubleshooting Certificate
Intuit
01.2010
Associate of Arts -
TMCC
Reno, NV01-2012
Certificate - Human Resources Management And Certified Payroll
National Career Skills Institute
Reno, NV09-2025
Skills
- Office Management, maintain confidential documentation, vendor contracts
- Strong calendaring and offsite/onsite meeting scheduling, utilized Microsoft Project to assist in developing a plan, assigning resources to tasks, tracking progress, managing the budget, and analysing workloads and event planning (Hewlett Packard, Microsoft Licensing, etc)
- Create and maintain Standard Operating Procedures (SOP’s), InfoPath, SharePoint, OneNote
- Strong use of Microsoft Office and Google sheets, utilizing multiple database systems, strong presentation skills
- Multitasking in fast past environment, attention to details, juggling priorities, adapting to changing environment
- Financial/Data analyst, reports/adhoc reports and other statistical reports, budgeting, forecasting, quotes, Must wins, returns, credits and collections, aging reports
- Payroll, reconciliation, data entry, ledger balancing, collections/billing, invoicing, balance cash drawers, payroll, deposit slips
- Accounts payable/ receivable
- Banking lockbox , collections
- Claims analyst, 3 yrs medical billing Renown Hospital, posting payments, researching eligibility, Credit Analyst, TPL recovery for the State of Nevada Medicaid claims (HMS)
- Advanced Microsoft Office skills, QuickBooks online/desktop, ADP Workforce Now, Saas, Salesforce, Microsoft Teams, Zoom, accounts payable/receivable, MS Project, Google Sheet’s, Brio Explorer, CCTCAD, iixinsurance, Visio, SAP, Internet Explorer, Photoshop 55, Adobe software, Master Reports, Web Entry, Fast Pay, Outlook, Monday, Groupwise, Business Objects, Web Intelligence, VIMS, Lotus Notes 85, MMIS, DARS, Patron, FrontPage, Remedy, Kronos , CareMedic, I-suite, Epic, CRM, ERP, Azure, call center dialer systems, on-base, Internet research, SharePoint
Accomplishments
- Achieved budget forecasting by introducing new financial reports.
- Documented and resolved tax issues which led to saving the companyover $12,000.
- Achieved processing invoices and PO's by completing and updating SOP's and SAGE X3 training with accuracy and efficiency.
- Collaborated with team of 5 in the development of new payroll tax reporting.
- Used Microsoft Excel spreadsheets.
- Resolved product issue through consumer testing.
Certification
- [Area of certification] Training - [Timeframe]
- [Area of certification], [Company Name] - [Timeframe]
- Certified [Job Title], [Company Name] - [Timeframe]
Timeline
CGT Global/StemExpress (Full Charge Bookkeeper & Payroll Specialist)
Robert Half
08.2025 - Current
Payroll & Accounting Specialist
Ultimate Staffing/Reclamation District 1000 (Government Office Environment)
09.2024 - 05.2025
Payroll Collections/Back Office Risk Support Analyst
People MakeUs/ (Intuit)
09.2022 - 03.2024
Sales Account Manager
McKernan Packaging
03.2022 - 08.2022
Workers Comp Premium Auditor Processing Analyst
Aerotek (Employers)
11.2021 - 03.2022
Finance Reporting Analyst & Accounting Specialist
Semi-Retired MD
12.2019 - 03.2022
Software Analyst
IGT -Covid 19
04.2019 - 12.2019
Project Support Analyst
IGT
07.2017 - 04.2019
Pricing Specialist
Crown Beverages
09.2015 - 07.2017
Executive Administrative Assistant
Sierra Nevada Corp/ Aviation Department
05.2009 - 12.2013
Client Support Specialist (Renown Hospital)
Account MPs
02.2009 - 08.2012
Business of Administration
University of Phoenix
Payroll 101 and QuickBooks troubleshooting Certificate
Intuit
High School Diploma - Human Resources Management and Certified Payroll Certification
National Career Skills Institute
Associate of Arts -
TMCC
Certificate - Human Resources Management And Certified Payroll
National Career Skills Institute