Michelle Rider
Lafayette,LA
Summary
An individual who goes over and beyond basic administration tasks and can take on multiple projects. Has excellent work ethic and strength in boosting company morale.
Proven ability to coordinate and manage transportation of crew.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Logistics Coordinator
Taylors International Services
10.2022 - 01.2025
- Email communication with clients regarding crew changes, timesheets, groceries.
- Schedule crew changes as requested and arrange transportation
- Update Helipass and ISN for upcoming crew changes ensuring crew is compliant in training
- Send customer crew documents
- Request and update background checks as needed
- Perform Covid test when requested
- Receive timesheets, review and enter into Fieldpoint
- Update and email daily end of day report with crew change information
- Receive and review grocery orders and sent to grocer
- Send weekly POB to full catered jobs
- Available for on call 24 hours a day
Executive Assistant
Phoenix Offshore Solutions
03.2022 - 09.2022
- Maintain Purchases/Receive Inventory Invoices
- Update New Hire Information; & enroll in available benefits
- Process employee terminations
- Prepare outgoing packages; mail and/or fax documents as requested
- Invoice employee time and expenses
Field Staff Coordinator
York Risk Services
04.2016 - 11.2021
- Maintain communication with consultants to ensure compliance with client requirements are met
- Maintain customer relations by communicating with clients on matters such as scheduling difficulties, insured contact information
- Assign work daily to a team of Field Consultants based upon workload
- Perform daily diary management to ensure field staff are adhering to the established milestones using the automated Physical Assignment Summary Report
Administrative Assistant
Chevron Employee Training & Resource Center
04.2012 - 04.2016
- Organized and recorded all student training records in Chevron Learning Management System
- Sent out customer feedback surveys, Created Certificates and cards (Magicard Enduro) for various trainings
- Assisted with coordinating various changes and general inquiries
- Handled all Shipping and Receiving (Fed-Ex, UPS USPS, Interoffice)
- Scheduled events, physicals, vendors, enrollments in programs, assisted with various miscellaneous projects
- Scanned training records to Documentum, Scanned and mailed Documents to Corporate Medical
- Updated appointment calendars, scheduled and maintained conference and training rooms; Updated building/training schedule monitors; Ensured that visitors were registered
- Maintained Operational Excellence registrations and confirmations, sent out reminder notices
- Assisted with process of Smart Badges for New Hires, assisted with FRC Ordering (uniforms)
- Enrolled students in HES CBT’s and maintained progress, verified eligibility
- Reported student numbers to Galley weekly and provided Galley with a daily bunk roster
- Maintain the Course Books for manual reproduction and order when necessary; maintained supply room
Desk Clerk
Best Western Ville Platte
03.2009 - 04.2012
- Handled incoming calls with multiple phone lines, assisted with payroll
- Greeted guests, checking guests in and out, issued room keys
- Booked guest reservations and also cancellations
- Provided information and additional services to guests as needed
- Maintained daily reports such as inspections, housekeeping list, inventory and room rentals
- Accepted payments, both cash and credit cards, balancing cash drawer, preparing daily deposits
- Prepared and served the daily complimentary breakfast, along with keeping the area clean and tidy
- Restocked food and supplies as needed, ordering supplies
- Inspected rooms after housekeeping, assisting housekeeping with laundry
Office Manager
Rider's Towing & Body Shop
03.2004 - 02.2009
- Prepared invoices, deposits and estimates as well as maintaining ledger
- Prepared monthly and quarterly taxes
- Contacted insurance companies and assisting with claims
- Generated office duties such as sending faxes, filing, organizing mail, taking incoming calls and making outbound calls
- Effectively communicating with customers
- Dispatched wrecker calls and maintaining books for DPS
- Accepted and input credit card payments
- Balanced cash drawer and credit card payments
- Assisted with payroll
Administrative Coordinator II
Office of Family Support
02.1998 - 05.2007
- Maintain all daily and monthly reports
- General clerical duties such as filing, sorting mail, greeting clients and handling multiple phone lines
- Process Food Stamps, FITAP, and Child Care applications
- Enter data into a department log or database, process and maintain monthly invoices
- Prepares, indexes and scans documents into the imaging system
- Report client changes and requests, work with Human Resources to support administration
Education
High School -
Eunice High School
Eunice, LA01.1984
Skills
- Well-developed interpersonal skills, having dealt with a diversity of clients and staff members
- Able to work independently as well as with a team to complete given assignments
- Excellent communication skills and high level of organization skills, strong customer service skills
- Ability to plan, balance and multitask, Well-functioning in high stress atmosphere
- Proficient in Microsoft Excel, PowerPoint, Word, Outlook and Sage
- Knowledge of filing and record keeping and all general clerical duties
- Able to follow written and oral instructions, great analytical skills, and very detail oriented
- Positive attitude while adapting to new situations and challenges
Certification
- GOM Excel Training Level2
- GOM IDE General User
- GOM WEB EX General User
- Learning Management System Training Coordinator
- CBRES Emergency Preparedness and Floor Warden
- Chevron Safe Driver
- Introduction to Offshore Operations
Timeline
Logistics Coordinator
Taylors International Services
10.2022 - 01.2025
Executive Assistant
Phoenix Offshore Solutions
03.2022 - 09.2022
Field Staff Coordinator
York Risk Services
04.2016 - 11.2021
Administrative Assistant
Chevron Employee Training & Resource Center
04.2012 - 04.2016
Desk Clerk
Best Western Ville Platte
03.2009 - 04.2012
Office Manager
Rider's Towing & Body Shop
03.2004 - 02.2009
Administrative Coordinator II
Office of Family Support
02.1998 - 05.2007
- GOM Excel Training Level2
- GOM IDE General User
- GOM WEB EX General User
- Learning Management System Training Coordinator
- CBRES Emergency Preparedness and Floor Warden
- Chevron Safe Driver
- Introduction to Offshore Operations
High School -
Eunice High School
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