Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Michelle Ritsema

Norman,OK

Summary

Caring Youth Specialist eager to help children in crisis improve behaviors, coping skills, social skills and educational capabilities. Observant and skilled team player successful at responding to crisis situations and providing emergency support.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Youth Specialist

Crossroads Youth Family Services
08.2022 - Current
  • Offered constructive feedback to minors under care regarding specific actions, behaviors, and words.
  • Observed individual behaviors and suspect actions, and reported issues to supervisory staff.
  • Maintained safety and security of youth under care.
  • Maintained documentation and records of training activities and group events.
  • Planned and executed activities to promote skill and talent development.
  • Delivered youth transitional assistance in areas of education, life skills and career development.
  • Created and facilitated recreation and education activities for youths to engage in groups in safe environment.
  • Educated clients and families on mental health, wellness and recovery topics.
  • Provided crisis counseling and intervention services to clients in emergency situations.
  • Evaluated clients' social, emotional and psychological needs to create treatment plans.

Group Facilitator

Crossroads Youth Family Services
01.2023 - 01.2025
  • Facilitated dialogue between participants, family, and program workers to provide best possible program and individualized program.
  • Collected data on program efficacy through data analysis and implemented solutions for improvement.
  • Planned and facilitated Psychoeducational workshops in accordance with set curricula, employing varied methods to maximize attendance.
  • Provided self-esteem, anxiety, and anger management group therapy.
  • Maintained positive, comforting environment that felt safe and inviting to clients.
  • Evaluated clients and made referrals to individual counseling when deemed necessary.

Recovery Case Worker

American Red Cross
11.2021 - 08.2022
  • Perform casework with clients after they have been impacted by a disaster

Care Center

Crosspointe Church
10.2020 - 08.2022
  • Greet families when they enter the food pantry, help determine their needs, make sure their forms are filled out correctly

Youth Leader

Tyndall Air Force Base Chapel
08.2016 - 02.2017
  • Organized lessons and led high school ecumenical youth group

Education

Masters of Art - Human Services Counseling: Crisis And Trauma

Liberty University
Lynchburg, VA
08-2022

Bachelors of Art - Psychology

University of Texas at San Antonio
San Antonio, Texas
12.2000

Skills

  • Analyzer
  • Communicator
  • Connector
  • Active Listener
  • Manager
  • Leader
  • Teacher
  • Initiative
  • Behavior management
  • Life skills training
  • Youth engagement
  • Youth advocacy
  • Crisis intervention
  • Safety

Certification

Certified Professional Recovery Coach, 06/01/22, International Association of Professional Recovery Coaches

Accomplishments

  • Joan Orr Spouse of the Year, 2013, Tyndall Air Force Base
  • Worked on three separate Disaster Recovery Operations
  • Successfully converted youth program to a volunteer program.

Timeline

Group Facilitator

Crossroads Youth Family Services
01.2023 - 01.2025

Youth Specialist

Crossroads Youth Family Services
08.2022 - Current

Recovery Case Worker

American Red Cross
11.2021 - 08.2022

Care Center

Crosspointe Church
10.2020 - 08.2022

Youth Leader

Tyndall Air Force Base Chapel
08.2016 - 02.2017

Bachelors of Art - Psychology

University of Texas at San Antonio

Masters of Art - Human Services Counseling: Crisis And Trauma

Liberty University

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Michelle Ritsema