Michelle R. Jones

• Managed multiple teams across various markets, surpassing sales goals by 142%. I also implemented effective sales training programs on FTTH and SaaS platforms and drove growth in Central Florida through direct sales efforts. I was responsible for forecasting, sales analytics, and pipeline management. I was also responsible for launching the direct sales initiative to the first three fiber to the home (FTTH) greenfield markets and achieved a 30% penetration within 6 months. I also led the training and deployment of SaaS in multiple streaming services, including YouTube TV, Hulu, and Fubo, in 15 markets.
• Exceeded sales goals for three consecutive years: '04: 122%, '05: 142%, '06: 114%. Recruited, trained, and mentored sales professionals and managed new build opportunities, forecasting goals, and ROI projections.
• Expanded market share within the region by identifying growth opportunities and collaborating with cross-functional teams.
• Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.

(company purchased by WOW! in 2012)

• Exceeded sales goals for three consecutive years: '04: 122%, '05: 142%, '06: 114%. Recruited, trained, and mentored sales professionals and managed new build opportunities, forecasting goals, and ROI projections.

• Targeted medium to significant business, education, government, and vertical markets with fiber optic solutions. Developed and delivered technical presentations to internal and external groups. Interfaced with customers and vendors to ensure the integrity of proposals and performed ROI assessments. Exceeded goals consistently.

• Established the entire sales and customer service organization and introduced new Internet technology solutions to business customers. Responsible for all sales and marketing activities, including customer acquisition, industry partnerships, strategic applications, and sales goals.

• Managed six account executives in a three-state territory.
• Coached, trained and mentored sales teams in detailed commercial technology solutions packages.
• Directly responsible for the development of new business.