Summary
Overview
Work History
Education
Skills
Timeline
Generic

MICHELLE ROBERTSON

Waxahachie,Texas

Summary

Experienced and collaborative professional skilled in meeting needs, improving processes, and exceeding requirements in team environments. Known for diligence, strong communication, and task prioritization. Proven track record of effective collaboration to achieve shared goals, consistently enhancing productivity and driving success.

Overview

18
18
years of professional experience

Work History

Children's Minister

Journey Church
04.2014 - 05.2016
  • Recruited by the Senior Pastor and the Family Ministry Pastor
  • Developed and managed an increase of weekly children attendance from 48 children to 162 children. The corresponding volunteer corps increased from 12 to 40 volunteers.
  • Recruited and maintained 97% of volunteers and paid employees. All interviews and background checks for paid employees were included in my duties.
  • Organized the curriculum for all three services along with training a leader to be over all education to which in turn did training of all educators and leaders
  • Developed a manual for volunteers and employees for information and expectations required along with leading a weekly meeting
  • Organized all events (some examples bellow): Easter public children's outreach (1000+ in attendance), Vacation Bible School (400+ in attendance), Fall Festival (600+ in attendance).
  • Maintained a budget while providing engaging events and activities for children and families
  • Partnered with parents/guardians to ensure their child(ren)'s experiences were enriching, loving, fulfilling, and safe.
  • Met with superiors to be aware and maintain their expectations of myself and the department
  • Contacted visiting families by mail and phone to answer any questions and/or concerns they might have
  • Adjusted curriculum and environment for children with an intellectual, emotional challenges.
  • Visited classrooms, worship room, and gym to ensure an excellent experience for every child and to assist if needed
  • Established a culture that was enriching and inviting.
  • Created and maintained safe and nurturing environment for children. Coordinated security for children's department with Director of Security on a weekly basis.
  • Redeveloped established check-in, check-out procedures with department assistant and Director of Security. Procedures were far more efficient and accurate.
  • Recruited and trained volunteers and staff in care of children and facility procedures.

Director of Mother's Day Out Program

Alpine Baptist Church
01.2014 - 06.2014
  • Created a culture rich in positive attitudes, work ethic, love and acceptance of all parents and children, safety, education, etc
  • Retained 95% of all students upon transition between directors and then 99% thereafter
  • Established positive experiences for parents/guardians, children, teachers, assistant teachers, and any person(s) to which entered our doors
  • Resolved issues in a professional and courteous manner along with terminating one employee that was reported of exhibiting inappropriate behavior immediately, and discreetly
  • Worked alongside parents/guardians, the Pastor of the church to ensure successful experiences
  • Worked alongside the Principal of the elementary school associated with the church.

Teacher

Alpine Baptist Kid's Day Out
10.2012 - 01.2014
  • Greeted children and parents/guardians
  • Established a loving environment, rich in learning along with maintaining clear communication with parents/guardians in child's progress, etc
  • Worked alongside an assistant teacher in my classroom
  • Created a schedule for classroom activities, curriculum schedule, etc
  • Partnered with parents/guardians with any issues, special needs, etc.

Horizon Baptist Church
01.2004 - 01.2005
  • Served as a receptionist, Pastor and staff assistant, answered phones, setup appointments, organized fundraising events, delegated responsibilities to volunteers, produced bulletins on a weekly basis, worked closely with the Minister of Music to schedule performers and create weekly music books, assisted Youth Minister with conference registrations and travel arrangements for youth and adult chaperones, directed people to organizations for assistance with monetary needs if church was unable to help, assisted Financial Administrator with reporting of offerings, bills and taxable filings, maintained database for church leadership regarding congregational care.

Estimator and Feasibility Coordinator

Robertson Construction Services
01.2002 - 01.2004
  • Served as an Estimator and Feasibility Coordinator on commercial, educational, medical and industrial construction projects.
  • Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
  • Communicated with clients regarding addendum information while controlling RFI communication for company.
  • Organized work schedule for senior estimator in accordance with anticipated bid dates and RFI response.
  • Maintained relationships with customers to retain renewals for services. Weekly contact with customers to resolve any matter effectively and in a timely manner while refining the service deliverable to each client.

Licensed Cosmetologist

Anazao Salon and Day Spa
01.1998 - 01.2002
  • Began as an apprentice and worked closely with the owner to obtain my cosmetology license.
  • answered phones, assisted clients in purchasing products and services,
  • Developed marketing program to maintain clientele at 98%. Marketing program returned a 46% increase in new clientele generated from existing clientele.
  • Through effective communication and realistic lifestyle adaptations, highest retail product sales of employees for 38 months.
  • Participated in business management, sales and client retention through conferences and classes.
  • Supervised five assistants while planning weekly activities of apprentices. All three apprentices are now successful cosmetologists.
  • Managed salon and operations during the owner's absence.

Education

Licensed through the state of Georgia -

Cosmetology Apprenticeship

High School Diploma -

Collins Hill High School
Suwanee, GA
01.1997

Skills

  • Team Leadership
  • Staff Training and Development
  • Staff Management
  • Cross-Functional Teamwork
  • Customer Relationship Management (CRM)
  • Staff Development
  • Customer Service
  • Problem Resolution

Timeline

Children's Minister

Journey Church
04.2014 - 05.2016

Director of Mother's Day Out Program

Alpine Baptist Church
01.2014 - 06.2014

Teacher

Alpine Baptist Kid's Day Out
10.2012 - 01.2014

Horizon Baptist Church
01.2004 - 01.2005

Estimator and Feasibility Coordinator

Robertson Construction Services
01.2002 - 01.2004

Licensed Cosmetologist

Anazao Salon and Day Spa
01.1998 - 01.2002

High School Diploma -

Collins Hill High School

Licensed through the state of Georgia -

Cosmetology Apprenticeship

Similar Profiles

CREATE PROFILE
MICHELLE ROBERTSON