Michelle Robinette

Responsible for organizing and keeping clean my assigned area for my shift.

Being sure to help customers and be sure they have an enjoyable shopping experience.

• Engaged in friendly conversation with customer to better uncover individual needs.
• Answered customer questions about sizing, accessories, and merchandise care.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Listened to customer needs and desires to identify and recommend optimal products.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
• Prepared merchandise for sales floor by pricing or tagging.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
• Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
• Received product from drivers and verified that the invoice matched what was actually received!

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Answered customer questions about sizing, accessories, and merchandise care.
• Stocked merchandise, clearly labeling items, and arranging according to planograms.
• Built relationships with customers to encourage repeat business.
• Prepared merchandise for sales floor by pricing or tagging.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

• Handled guest complaints professionally, resolving issues quickly to maintain positive customer experiences.
• Reconciled cash and credit card transactions to maintain accurate records.
• Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
• Generated positive word-of-mouth referrals from satisfied customers leading to an increase in repeat business.
• Organized successful promotional events to attract new clientele and boost overall business visibility in the community.
• Correctly calculated inventory and ordered appropriate supplies.
• Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
• Handled all hiring, reviewing and firing of employees.