Michelle Robinson
Mansfield
Summary
Professional sales professional with strong background in driving revenue growth and fostering client relationships. Demonstrates expertise in strategic planning, negotiation, and communication. Known for exceptional team collaboration and adaptability in dynamic environments. Consistent track record of meeting and exceeding sales targets through innovative solutions and customer-focused strategies.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Consultant
ClearChoice Implant Center
05.2023 - 01.2025
- Developed and implemented creative sales and service strategies to boost patient satisfaction, loyalty, and case acceptance rates.
- Collaborated closely with Doctors and treatment teams to create customized dental implant plans and drive case conversions.
- Educated patients on dental implant procedures, treatment options, and financing solutions, assisting with loan origination to secure funding.
- Achieved a personal close rate of 34%, significantly exceeding the company average of 23%.
- Closed $6.6 million in collected treatment revenue in 2024, with an average case value of $30,000.
- Consistently exceeded monthly and quarterly sales goals, ranking among top performers nationally.
- Maintained an active sales pipeline by building strong patient relationships and conducting ongoing callbacks to nurture opportunities.
- Participated in weekly sales and marketing trainings to continually sharpen skills and stay updated on industry best practices.
- Utilized strong verbal and written communication skills to build trust with patients and collaborate effectively with cross-functional teams across multiple clinic locations.
Clinic Sales Manager
Ideal Image
08.2021 - 05.2023
- Acted as Sales Manager for multiple clinics in the DFW area, overseeing daily sales operations, treatment goals, and team leadership.
- Served as a National Sales Consultant supporting over 150 clinic locations virtually and in person, driving consistent revenue growth.
- Ranked in the Top 10% of Sales Consultants nationally for both 2022 and 2023, recognized for outstanding performance in both virtual and in-person consultations.
- Increased in-clinic sales across multiple DFW locations through leadership coaching, process improvements, and advanced sales strategies.
- Managed and motivated office staff and nursing teams, aligning clinic operations to exceed monthly sales and treatment goals.
- Championed initiatives to improve employee culture and engagement, directly leading to higher retention and enhanced team performance.
- Designed and implemented individualized performance plans, transforming underperforming clinics into high-revenue centers.
- Delivered sales coaching to enhance closing rates, customer satisfaction, and upselling of treatment packages.
Sales Associate
Rooms To Go
02.2019 - 08.2021
- Generated $1.3 million in annual revenue through furniture sales and personalized design consultations.
- Achieved recognition as Top Sales Associate for three consecutive years by exceeding sales targets.
- Recognized in Million Dollar Club for exceptional sales performance in 2019 and 2020.
- Consistently surpassed monthly sales goals of $80,000, showcasing revenue leadership.
- Earned Top Performer status eight times, leading showroom in monthly revenue generation.
- Increased client spending through strategic upselling and cross-selling of complete packages.
- Established strong customer relationships, resulting in repeat business and referrals.
- Trained and mentored new sales associates, enhancing team effectiveness.
Manufacturing Team Lead
Rex Materials of Kansas
01.2013 - 03.2017
- Supervise a team of 20 technicians in the production of high-temperature refractory products.
- Implement lean manufacturing strategies, resulting in a increase in production efficiency.
- Collaborated with team members to achieve targets, resulting in increased productivity and timely order fulfillment.
- Ensure compliance with safety standards
- Foster a positive, high-energy environment focused on collaboration, recognition, and accountability.
Education
High School Diploma -
Council Grove High School
Council Grove, KS05-2013
Skills
- Team Leadership & Development
- Problem-Solving
- Client Relationships
- Attention to Detail
- MS Excel
- CRM
- Goal Setting
- Team Collaboration
- Self Motivation
- Analytical Thinking
- Objection handling
- Time management
- Lead generation
- Sales strategies
- Consultative sales
Certification
2233804, NMLS License
Personal Information
Title: Sales Consultant
References
References available upon request
Timeline
Sales Consultant
ClearChoice Implant Center
05.2023 - 01.2025
Clinic Sales Manager
Ideal Image
08.2021 - 05.2023
Sales Associate
Rooms To Go
02.2019 - 08.2021
Manufacturing Team Lead
Rex Materials of Kansas
01.2013 - 03.2017
High School Diploma -
Council Grove High School
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