Michelle Robles
Murrieta,CA
Summary
Accomplished Intensive Behavioral Interventionist with a proven track record at Murrieta Valley Unified School District, enhancing academic and behavioral outcomes through Applied Behavior Analysis and effective crisis intervention strategies. Demonstrated excellence in fostering client communication and social skills, alongside a strong ability to build trust and rapport. Achieved significant progress in client goals, underscoring a commitment to individualized care and collaborative success.
Overview
16
16
years of professional experience
Work History
Intensive Behavioral Interventionist
Murrieta Valley Unified School District
08.2014 - Current
- Tailored goal-setting process according to each client's abilities, interests, and personal values, ensuring meaningful and achievable objectives.
- Coordinated with school staff to integrate interventions into the educational setting, supporting academic achievement alongside behavioral progress.
- Conducted regular progress reviews with families, providing updates on goals achieved and discussing next steps in treatment planning.
- Improved communication skills among clients by utilizing evidence-based practices such as PECS and AAC devices.
- Led group sessions focused on social skills development, increasing peer interaction and collaboration among participants.
- Participated in professional development opportunities to stay current with best practices in intensive behavioral intervention methodologies.
- Developed strong rapport with clients, fostering trust and open communication in order to facilitate successful interventions.
- Maintained accurate documentation of client progress, adjusting intervention strategies as needed based on data analysis.
- Implemented crisis prevention techniques to ensure the safety of both clients and staff members during challenging situations.
Retail Sales Associate Worker
The UPS Store Inc.
01.2013 - 12.2014
- Maintained a visually appealing and organized sales floor, contributing to a positive shopping environment for customers.
- Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.
- Streamlined inventory management processes by accurately tracking stock levels and promptly restocking merchandise as needed.
- Greeted customers upon entry, establishing rapport from the onset of their shopping experience while making them feel welcome in the store environment.
- Boosted customer satisfaction by providing personalized recommendations and assistance throughout the shopping experience.
- Enhanced team productivity by collaborating with coworkers to achieve daily sales targets and complete tasks efficiently.
Seasonal Server
The Purple Pie Place
04.2011 - 10.2011
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Seasonal Server
Bakers Bakery
04.2011 - 10.2011
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cashier
Carls Jr
02.2009 - 04.2011
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Custer High School
Custer, SD2013
Skills
- Transition Planning Support
- Reinforcement Strategies
- Token Economy Systems
- Discrete Trial Training
- Social Skills Training
- Applied Behavior Analysis
- Crisis intervention strategies
- Individualized treatment plans
- Picture Exchange Communication System
- Visual Supports Implementation
Timeline
Intensive Behavioral Interventionist
Murrieta Valley Unified School District
08.2014 - Current
Retail Sales Associate Worker
The UPS Store Inc.
01.2013 - 12.2014
Seasonal Server
The Purple Pie Place
04.2011 - 10.2011
Seasonal Server
Bakers Bakery
04.2011 - 10.2011
Cashier
Carls Jr
02.2009 - 04.2011
High School Diploma -
Custer High School
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