Michelle Robles
Rockwall,Texas
Summary
With over 20 years of experience, I specialize in data governance, strategy, privacy, data protection, and compliance. Navigating diverse client needs and industry landscapes comes naturally to me, as does delivering under pressure and effectively engaging with top-level executives and the C-suite. Throughout my career, I have successfully delivered data governance, protection, and privacy programs, translating strategic goals into actionable solutions and measuring performance against key operational targets. Thought leadership, transformation, mentoring, and a proven ability to lead with compassion and thoughtfulness are among my strengths. I possess versatile skills in project management, problem-solving, and collaboration, always bringing a fresh perspective and a strong commitment to quality and success. I am recognized for my adaptability and proactive nature in delivering effective solutions. Additionally, I excel at problem-solving and have a talent for efficiently organizing vast amounts of data while being a fantastic critical thinker. Performing internal audits, conducting investigative reporting, and transcribing information are areas where I excel. As an organized and dependable candidate, I am successful at managing multiple priorities with a positive attitude. I am willing to take on added responsibilities to meet team goals. Being a dynamic individual with hands-on experience in my area of expertise allows me to navigate challenges with ease. Strong problem-solving skills and a proactive approach to new tasks define me. Adaptability, creativity, and a results-oriented mindset drive me to make meaningful contributions and advance organizational goals. My strong analytical, communication, and teamwork skills enable me to quickly adapt to new environments. I am eager to contribute to team success and further develop my professional skills. A positive attitude and commitment to continuous learning and growth are integral parts of who I am as a professional. As an experienced leader with a strong background in guiding teams, managing complex projects, and achieving strategic objectives, I excel in developing efficient processes while ensuring high standards are met. My collaborative approach and commitment to excellence have always been the driving forces behind my success.
Overview
20
20
years of professional experience
6
6
Certification
Work History
Data Governance and Privacy Lead Consultant for a Fintech Company
Turnberry Solutions
01.2024 - Current
- Establish a Data Governance Program for a Fintech and $176-billion-dollar Agricultural Bank company, which includes policies, standards, committee creation, change and communication plan, RACI development, stewardship creation, data quality, managing day-to-day data-related activities, working with the IT Data Management team on data transformation, Data Lakehouse and AI solutions
- As well as addressing ethical data usage, privacy and literacy, data governance tooling, data dictionary and catalog, business glossary, metadata management, retention, data classification, data protection, and RACI development for accountabilities
- Development of Data Stewardship Program and development of data stewardship instructional playbook
- Created Data Governance tool selection documentation for third-party vendors
AI Data Governance and Strategy Practice-Data Governance, Privacy, Risk, and Compliance Principal (Director)
Accenture
01.2020 - 01.2024
- Develop and implement Fortune 500 global organizations' data governance and privacy end-to-end frameworks, programs, and roadmaps, which assisted organizations in implementing ethical and responsible AI platforms by having data governed and meeting quality initiatives
- Conduct current and document future state data governance and assessments and roadmaps
- Implement client's data quality initiatives and work with IT and business teams on meeting privacy requirements under privacy by design (PbD), which assisted organizations in helping them implement strategic data protection and security controls
- Develop and implement the client's data stewardship program and processes for data management, privacy, and data protection requirements as part of the data governance program
- Develop client's data governance policies and standards as part of their data strategy and data governance framework
- Assist clients with the development of their roles and responsibilities (RACI) and personas related to privacy and data governance to ensure clear accountabilities
- Collaborate with client leadership on key data, privacy, and protection initiatives to ensure privacy and governance processes are continually maturing
- Create and implement client's Change and Communication Plans, which helps ensure that staff are fully informed to promote a culture of transparency
- Facilitate the development of CDEs, data principals, data quality standards and rules, metadata, data protection, and privacy standards and adoption
- Develop client's data governance KPIs and metrics for measuring the privacy program's success
- Support clients on the identity of IT and business data domains and work with them to ensure that the privacy and governance objectives, framework, and processes are understood and meet regulatory and risk objectives
- Assist clients with data governance objectives for Gen-AI and Analytics Mesh and Lake Projects
- Kept clients updated on data risks and data and privacy regulations and collaborated with the legal teams to advance privacy and compliance
- Develop client's data governance data classifications, dictionaries, and business glossaries
- Strategize and consult clients on data transformation projects for cost savings, data quality, and risk avoidance
- Provide clients with thought leadership on privacy, data protection, regulatory compliance, and data management topics
- Collaborated with clients' data owners, stewards, data scientists, and other business and internal teams to establish data ownership, accountability, and stewardship responsibilities
- This involved working closely with IT, Business, Privacy, Security, and Legal teams to ensure a comprehensive and effective data governance program
Managing Principal for the Data Governance and Privacy Practice (Director)
Dimension Data, Global an NTT Company
01.2015 - 01.2019
- Manage and Oversight on data governance and privacy client engagements
- Provides thought leadership and direction for diverse and complex engagements working with multiple regulatory requirements and data governance frameworks
- Retained as a Data Privacy Office (DPO) and subject matter expert on client engagements
- Develop and implement client's end-to-end data governance cy frameworks and program
- Work with client teams to address risk strategy and ranking and reporting
- Assisted clients with the development of a data strategy aligned with their business initiatives to support data governance and privacy to help them ensure sound management of data as an ever-evolving asset
- Lead data governance transformational initiatives to support their strategic business initiatives
- Performed and led cybersecurity, DFARS, HIPAA, and related assessments across private and federal organizations
- Managed teams of up to 20 people
Managing Data Governance, Data Governance, Protection and Privacy Director
Fluid Edge Consulting
01.2013 - 01.2015
- I began as a manager, then left and returned to the company as a director in 2014 to build the GRC practice and expand the company's client-base portfolio
- Developed and Implemented client's data strategies and end-to-end governance frameworks and programs and performed current/future state assessments and roadmaps
- Assisted clients with HIPAA and data protection-related initiatives
- Managed a team that performed client risk, compliance analysis, and audits for reporting to federal entities
Senior GRC Project Manager
Baylor Scott and White Health Care System
01.2011 - 01.2013
- Recruited by CMIO to lead high-profile technology and GRC projects to improve the adoption of the newly implemented Electronic Healthcare Record system
- Projects involved planning, budgeting, and collaboration with IT, clinical, and business stakeholders to ensure support of the corporate vision and goals
- Consulted with internal business leaders to align IT strategies with business strategies and address the alignment of HIPAA, privacy, and Cybersecurity regulation
- Co-managed key technology and GRC analytic projects that intersected with data from the EHR, as well as projects that had compliance and regulatory mandates
Senior Data Governance Consultant
Deloitte Consulting
01.2010 - 12.2010
- Managed the Deloitte system integration IS IPMO (Intelligent Project Management Office) for a multimillion-dollar Deloitte & IBM combined technology project that involved developing an international time and expense tracking and data warehouse application used by Deloitte and IBM consultants
- Project managed over twenty local and overseas IT engineers as well as multiple HR and tax specialists and financial analysts
- Provided consulting services to clients, including State Government, on developing and implementing e-business strategies to address various regulations, including HIPAA and privacy, that would improve the operational effectiveness of their businesses, in which compliance was a central theme
Education
Master of Business Administration - Privacy and Data Protection
Keller University
Bachelor of Science - Business Administration and Management
University of Phoenix
Skills
- Data Strategy development
- Strategic data management
- Data Privacy
- Metadata Management
- Master Data Management
- Data Lineage
- Data Governance
- Data Quality Management
- Information Lifecycle Management
- Organizational Change Management
- Communication Management
- Data Governance frameworks
- NIST Security and Privacy
- Data Governance tools
- DAMA-DMBOK
- Capability Maturity Model Integration
- Project Management
- Program Management
- Privacy regulations
- Data Governance Metrics
- KPI Development
- Data Protection
- Cybersecurity
- Data Classification
- Business Glossary Development
- Cloud Data Management
- Agile Values
- Agile Principles
Affiliations
- Member of the Data Governance Professional Organization (DGPO)
- EDM Council Women Data Professionals-Mentor
- Member of Data Governance Institute
- Member of the International Association of Privacy Professionals (IAPP)
- Member of Women in Cloud
- Women in Technology (WIT)
Training
- CISSP Training ISC2, 2018
- CIPP/E-IAPP Boot Camp certification, 2019
- CIPM-IAPP Boot Camp certification, 2019
- SABSA, 2019
- CPHIE, 2010
- Vendor training Courses in Privacy One Trust and BigID, 2022-2023
- Vendor training in Alation, 2023
- Cloud Data Management Capabilities Practitioner (CDMC) certification training, 2023
Certification
· CISSP Training ISC2 -2018
· CIPP/E-IAPP Boot Camp certification 2019
· CIPM-IAPP Boot Camp certification 2019
· SABSA #SCF16061705
· CPHIE #10912 -2010
· Vendor training Courses in Privacy One Trust and BigID 2022-2023
· Vendor training in Alation-2023
Cloud Data Management Capabilities Practitioner (CDMC) certification training
Timeline
Data Governance and Privacy Lead Consultant for a Fintech Company
Turnberry Solutions
01.2024 - Current
AI Data Governance and Strategy Practice-Data Governance, Privacy, Risk, and Compliance Principal (Director)
Accenture
01.2020 - 01.2024
Managing Principal for the Data Governance and Privacy Practice (Director)
Dimension Data, Global an NTT Company
01.2015 - 01.2019
Managing Data Governance, Data Governance, Protection and Privacy Director
Fluid Edge Consulting
01.2013 - 01.2015
Senior GRC Project Manager
Baylor Scott and White Health Care System
01.2011 - 01.2013
Senior Data Governance Consultant
Deloitte Consulting
01.2010 - 12.2010
Bachelor of Science - Business Administration and Management
University of Phoenix
Master of Business Administration - Privacy and Data Protection
Keller University
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