Michelle Rodarte
Jonesboro,AR
Summary
I’m an experienced assistant kitchen manager, successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. 2.5 years of progressive leadership experience. I’m experienced with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers. I’m a hardworking and passionate job seeker with strong organizational skills eager to secure entry-level of an Assistant Manager position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Assistant Kitchen Manager
Outback Steakhouse
09.2020 - Current
- Checked and tested foods to verify quality and temperature.
- Improved customer satisfaction by addressing feedback promptly and implementing necessary adjustments to kitchen procedures.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Assisted in hiring and training new kitchen staff, fostering a positive team atmosphere for efficient productivity.
- Contributed to a positive workplace culture by fostering open communication, constructive feedback, and mutual respect among team members.
- Demonstrated strong problem-solving skills when faced with unexpected challenges or emergencies within the kitchen environment.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Reduced food waste by diligently monitoring inventory levels and adjusting orders accordingly.
- Maintained detailed records of food costs, assisting management in making informed decisions regarding budgeting and pricing strategies.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Participated in local culinary events showcasing restaurant''s offerings, helping increase visibility within the community and attract new clientele.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Cashier
Dairy Queen Grill & Chill
08.2019 - 01.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
The Academies At Jonesboro High School
Jonesboro, AR05.2021
Skills
- Cost Control
- Food Preparation
- Scheduling Staff
- Waste Reduction
- Sanitation Standards
- Ordering Supplies
- BOH Operations
- Food production management
- Purchasing
- Annual Business Planning Support
- Customer Service
- Problem-Solving
- Attention to Detail
- Multitasking and Organization
- Cleaning and sanitation
- Verbal and written communication
- Team Collaboration and Leadership
- Safe Food Handling
Languages
Spanish
Native or Bilingual
Timeline
Assistant Kitchen Manager
Outback Steakhouse
09.2020 - Current
Cashier
Dairy Queen Grill & Chill
08.2019 - 01.2020
The Academies At Jonesboro High School