Michelle Rodriguez
Arvada,CO
Summary
Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Dental Assistant
Rodeo Dental
10.2024 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
After-School Program Leader
Lincoln Academy Charter School
10.2023 - 09.2024
- Implemented student safety measures across program to minimize accidents.
- Recognized individual achievements of participants celebrating their success within the group setting.
- Selected nutritious snacks and educational toys for students.
- Developed strong relationships with parents, keeping them informed of their child''s progress and involvement in the program.
- Monitored student safety while conducting indoor or outdoor activities.
- Monitored student progress and implemented intervention strategies to support student success.
Kindergarten Educational Assistant
Lincoln Academy Charter School
08.2023 - 09.2024
- Participated in professional development opportunities to stay current on best practices and new teaching strategies, applying acquired knowledge in the classroom.
- Implemented early literacy interventions that increased phonemic awareness and reading comprehension levels among struggling readers.
- Developed strong rapport with students, fostering positive relationships that supported social-emotional growth and academic success.
- Promoted social-emotional learning by implementing conflict resolution strategies and facilitating discussions about emotions, relationships, and problem-solving skills.
- Enforced rules and instructions to maintain discipline.
- Enhanced student learning by adapting teaching methods to individual needs and strengths.
- Demonstrated specific skills and activities for students to improve understanding and take excess workload off teachers.
- Provided one-on-one support for students with special needs, enabling them to achieve their full potential within an inclusive classroom setting.
Homemaker
Self
05.2018 - 08.2023
- Gained the skill of Behavior Modeling by identifying positive actions and modeling appropriate behavior for my own children. I then implemented this approach in other settings with children of all ages and backgrounds.
- Leading home school activities. I acquired the skills of Classroom Management and Student Supervision through my experience of running group activities with students of varying ages.
- As the role of homemaker and primary
caretaker I would cook, clean, and care for the children, attend parent teacher conferences, assist the children with schoolwork, and I was the primary parent who was emotionally and physically available to the children.
Real Estate Agent
Keller Williams
08.2018 - 01.2020
- Maintained connections with clients to encourage repeat business and referrals.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advertised client properties through websites, social media, and real estate guides.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
Office Supervisor/ Dispatcher
Golden West Plumbing, Heating, Air Conditioning, And Electrical
09.2014 - 06.2017
- Directed dispatching, routing, and tracking of 10+ fleet vehicles.
- Modernized communications systems to improve productivity, reliability and efficiency.
- Analyzed project and vendor data and compiled information into presentations for internal purposes.
- Maintained updated and detailed records of calls in physical and electronic database.
- Extensive hands on training of all front office employees
- Excellent communication with both customers and co-workers.
Dental Assistant
Family Dentistry Brandon Braud, DDS
03.2013 - 09.2014
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Educated patients by giving oral hygiene, plaque control, and postoperative instructions.
- Billing and Insurance claims
Customer Service Representative
Golden West Plumbing, Heating, Air Conditioning, And Electrical
04.2011 - 02.2012
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
- Provided primary customer support to internal and external customers.
- Updated account information to maintain customer records.
Front Office Receptionist
Specialeyes Vision
08.2007 - 03.2011
- Wrote professional and error-free letters, memoranda and other business documentation to support office needs.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Determined Insurance eligibility, authorizations, claim submissions, and maintained A/R accounts.
- Oversaw patient recalls, increased the volume of exams scheduled per month.
- Assisted with Doctor referrals and co-managed patient surgery schedules.
- Aided Doctor in preparing rooms, pre-exam, patient measurements, and patient charts.
Education
Certification - Dental Assisting
Heritage College - Denver
03.2013
BBA - Health Care Administration
College America
05.2006
Skills
- Behavior Modeling
- Leadership
- Client Requirements
- Emotional Support
- Task Management
- Positive Rapport-Building
- Active Listening
- Critical Thinking
- Administrative Support
- Problem-Solving Ability
Certification
- Certified Dental Assistant
Timeline
Dental Assistant
Rodeo Dental
10.2024 - Current
After-School Program Leader
Lincoln Academy Charter School
10.2023 - 09.2024
Kindergarten Educational Assistant
Lincoln Academy Charter School
08.2023 - 09.2024
Real Estate Agent
Keller Williams
08.2018 - 01.2020
Homemaker
Self
05.2018 - 08.2023
Office Supervisor/ Dispatcher
Golden West Plumbing, Heating, Air Conditioning, And Electrical
09.2014 - 06.2017
Dental Assistant
Family Dentistry Brandon Braud, DDS
03.2013 - 09.2014
Customer Service Representative
Golden West Plumbing, Heating, Air Conditioning, And Electrical
04.2011 - 02.2012
Front Office Receptionist
Specialeyes Vision
08.2007 - 03.2011
BBA - Health Care Administration
College America
- Certified Dental Assistant
Certification - Dental Assisting
Heritage College - Denver
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