Michelle Rodriguez
Naples,FL
Summary
Senior Business Analyst with 8+ years of experience delivering scalable technology solutions that drive efficiency, reduce costs, and improve business processes. Expert in Agile project implementation, with proven success leading a custom Digital Content Management System for Arthrex Experience, and a Neural Machine Translation Engine for the Global Language Management team, generating over $100K in annual savings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sr Business Analyst
Arthrex
Naples, FL
11.2024 - Current
- Lead major projects, including a custom Digital Content Management System for the Arthrex Experience platform, and a Neural Machine Translation Engine for the Global Language Management team, enhancing multilingual content delivery using Jira and Windchill platforms.
- Manage enterprise platforms, including XTM, TermWeb, Workbench, Bit.ly, and ElevenLabs, ensuring smooth updates and enhancements.
- Partner with department managers to coordinate fiscal year budgeting, track expenditures, and identify cost-saving opportunities.
- Manage software contracts for the Global Language Management team, ensuring compliance with legal and VMO policies.
- Serve as the liaison between business stakeholders and IT, ensuring that technical solutions align with business objectives and user needs.
- Document technical and non-technical requirements in Azure Dev Ops, conduct UAT, deliver user training for system rollouts and upgrades.
- Assisted in the acquisition of orthopedic electric bandages, supported the software technology stack transition, and coordinated with VMO and Legal on contracts and compliance.
Business Analyst II
Arthrex
Naples, FL
06.2022 - 11.2024
- Collaborate with cross-functional teams to analyze business requirements, translate them into agile user stories, and identify process improvements.
- Lead stakeholder meetings, manage documentation in Workfront, Documentum, and Azure DevOps, and partner with IT and vendors to implement and test software solutions.
- Coordinate with the VMO and Legal teams on contracts and compliance, and provide leaders with regular project status updates.
Data Specialist
Arthrex
Naples, FL
10.2017 - 06.2022
- Developed automated Power BI dashboards to visualize fiscal year financial data for leadership.
- Managed marketing invoices using SAP, Concur, and Capri.
- Oversaw Salesforce CRM lead management, verified surgeons via the NPPES NPI Registry, and created Salesforce dashboards to track lead data and ROI for the National Sales team.
Marketing Events Coordinator
ASG Technologies, Inc.
Naples, FL
02.2016 - 08.2017
- Managed the successful Data Intelligence User Group and the company’s first global customer event, EVOLVE.
- Oversaw corporate and regional conferences with field marketers, driving registration through Marketo and CrowdCompass.
- Conducted post-event evaluations, and coordinated communication via Jira to ensure alignment on goals and objectives.
Education
MBA - Project Management
Southern New Hampshire University
OnlineBachelor Of Arts (BA) - Communication
Florida Gulf Coast University
Fort Myers08-2015
Diploma -
Gulf Coast High School
Naples06-2011
Skills
- Cross-functional collaboration
- Problem solving
- Analytical thinking
- Project coordination
- User acceptance testing
- Agile methodology
- Business process improvement
Certification
- Introduction to Six Sigma - Simplilearn Mar 2022 - Apr 2022
- Google Data Analytics Professional Certificate - Google Jan 2022 - Mar 2022
Timeline
Sr Business Analyst
Arthrex
11.2024 - Current
Business Analyst II
Arthrex
06.2022 - 11.2024
Data Specialist
Arthrex
10.2017 - 06.2022
Marketing Events Coordinator
ASG Technologies, Inc.
02.2016 - 08.2017
MBA - Project Management
Southern New Hampshire University
Bachelor Of Arts (BA) - Communication
Florida Gulf Coast University
Diploma -
Gulf Coast High School