Michelle Rodriguez Chang
Miami
Summary
Qualified with strong background in social media strategy and campaign management. Successfully led numerous high-impact projects that enhanced brand visibility and engagement. Demonstrated expertise in content creation and analytics. Experienced with developing comprehensive social media strategies that align with business goals. Utilizes data-driven insights to optimize campaigns and enhance audience engagement. Track record of fostering strong online communities and driving measurable results.
Overview
5
5
years of professional experience
Work History
Social Media Director
Heritage Educational Services
11.2025 - Current
- Spearheaded the social media team at Heritage Educational Services, ensuring seamless operations and effective content management.
- Created engaging content and appeared in promotional materials to enhance brand visibility.
- Supervised all social media activities, fostering collaboration and innovation within the team.
- Instagram:@heritage_educational_services
Public Notary
Heritage Educational Services
06.2025 - Current
- Verify identity of signers through government-issued identification.
- Administer oaths and affirmations for sworn statements or affidavits.
- Take acknowledgments to confirm that a person willingly signed a document.
- Witness signatures on contracts, deeds, and other legal papers.
- Certify copies of non-recordable documents (e.g., passports, diplomas).
- Solemnize marriages (Florida is one of the few states where notaries can officiate weddings).
- Complete jurats (notarizing that someone swore/affirmed the truth of a document).
- Execute protests of negotiable instruments (such as noting dishonored checks or promissory notes).
- Maintain a record/journal of notarial acts (optional in Florida, but recommended).
- Affix the official seal/stamp and signature to notarized documents.
Fingerprint Technician
Heritage Educational Services
06.2025 - Current
- Take fingerprints from individuals using ink or digital/live-scan methods.
- Verify identity of the person being fingerprinted against valid identification.
- Prepare fingerprint records for submission to law enforcement agencies, employers, or licensing boards.
- Operate live-scan equipment and troubleshoot technical issues with fingerprinting machines/software.
- Ensure accuracy and clarity of prints to avoid rejections by agencies (e.g., FBI, FDLE).
- Maintain confidentiality of personal information and biometric data.
- Submit fingerprints electronically to appropriate agencies for background checks.
- Follow chain-of-custody protocols when fingerprints are taken for criminal cases or legal evidence.
- Keep logs/records of fingerprinting appointments and results.
- Provide customer service by explaining the process, answering questions, and ensuring comfort during fingerprinting.
Intern
Herrara Law Firm, P.A.
06.2024 - Current
- Assisting with file organization for past and currently active cases.
- Actively participated in the management of detailing and collecting information and evidence.
Medical Clerical Assistant
Heritage Educational Services
04.2022 - Current
- Advising Home Health Aide, Phlebotomy, Medical Assistant, and Electrocardiogram students.
- Assisting in the renovation of continued education for health care workers.
- Aiding in lesson planning and office management.
- Support group manger/leader for the immigrant student population offering support, information, opportunities, community, and advice to the individuals who are in the process of a tough and challenging transition.
- CPR and First Aid certified
Elementary and Middle School Tutor/Afterschool Caretaker
08.2021 - 06.2023
- Assisting elementary students in their studies and homework, free of charge.
- Supervising the activities and coordinating activities for the students in the afterschool program
- Assisting teachers in the pursuit of helping the increasing number of children struggling to read in higher grade levels (i.e. 4th, 5th, 6th, and 7th graders).
Education
High School Diploma -
School For Advanced Studies West Campus
Miami, FL05.2025
Bachelor’s - Political Science, English Literature
University of Miami
Miami, FL03.2026
Associate in Arts Degree - Political Science
Miami Dade College
Miami, FL04.2025
Skills
- Fluent/Native speaker in both English and Spanish
- Video editing
- Social media strategy
- Attention to detail
- Problem-solving
- Critical thinking
- Facebook, instagram, linkedin
- Visual design
- Networking and relationship building
- Content creation
- Interpersonal skills
- Strategic planning
- Event management
- Social media content writing
- Visual storytelling
- Community engagement
Timeline
Social Media Director
Heritage Educational Services
11.2025 - Current
Public Notary
Heritage Educational Services
06.2025 - Current
Fingerprint Technician
Heritage Educational Services
06.2025 - Current
Intern
Herrara Law Firm, P.A.
06.2024 - Current
Medical Clerical Assistant
Heritage Educational Services
04.2022 - Current
Elementary and Middle School Tutor/Afterschool Caretaker
08.2021 - 06.2023
Bachelor’s - Political Science, English Literature
University of Miami
Associate in Arts Degree - Political Science
Miami Dade College
High School Diploma -
School For Advanced Studies West Campus
Arts Education
- Piano and Music Theory | 2010 – 2025
- Music Theory, graduate of the FIU Student Day April 2025
- Piano, graduate of the FIU Student Day April 2025