Michelle Roemer
Waxahachie,Texas
Summary
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
18
18
years of professional experience
4
4
years of post-secondary education
Work History
Operations Manager
STDG Enterprises Inc.
Fort Worth, Texas
02.2013 - 05.2018
- Managed and reconciled daily financial transactions, ensuring accuracy and compliance.
- Conducted weekly inventory analysis, identifying discrepancies, and optimizing stock levels.
- Processed purchase orders and managed inventory, maintaining optimal stock levels.
- Managed permit and license renewals, ensuring compliance with regulatory requirements.
- Resolved customer complaints and conflicts, maintaining a positive customer experience.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
Shift Supervisor
CVS Pharmacy
Fort Worth, Texas
04.2009 - 07.2012
- Coordinating daily tasks between staff and upper management.
- Resolving customer questions, complaints, and general inquiries.
- Implemented new store planograms.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
Manager
Global Warehouse Inc.
Fort Worth, Texas
12.2004 - 09.2008
- Strategic planning of weekly and monthly purchases including special orders and holidays.
- Daily interaction with suppliers, vendors, and customers.
- Accounts receivable and payable.
- Processed payroll for six employees, ensuring timely and accurate compensation.
- Employee scheduling and new hires.
- Purchase orders and inventory control.
- Created and maintained the company website.
- Accomplished multiple tasks within established timeframes.
Assistant Office Manager
Apple Jack’s Liquor
Fort Worth, Texas
10.2000 - 11.2004
- Established sales and promotions to increase sales.
- Purchase orders and cost/ retail ratio along with profit margins.
- Created weekly sales and promotional advertisements.
- Streamlined office procedures by implementing efficient filing systems and managing schedules.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Recorded expenses and maintained accounting records.
- Handled sensitive information with discretion by adhering to confidentiality protocols at all times.
- Assisted in budget preparation and financial management, helping to reduce expenses while maintaining quality service levels.
- Maintained inventory of office supplies, proactively restocking materials when needed to minimize downtime due to shortages.
Education
Advanced Diploma -
Great Bridge High School
Chesapeake, Virginia 09.1994 - 06.1997
Business studies -
Tidewater Community College
Virginia Beach, Virginia 08.1997 - 12.1998
Skills
10 Key
Employee onboarding and training
Visual merchandising strategies
Effective problem resolution
Collaborative decision-making
Inventory oversight
Cost analysis
Time management
Office management
File organization
Calendar management
Microsoft Office Suite
Documentation and reporting
Recordkeeping
Invoice processing
Timeline
Operations Manager
STDG Enterprises Inc.
02.2013 - 05.2018
Shift Supervisor
CVS Pharmacy
04.2009 - 07.2012
Manager
Global Warehouse Inc.
12.2004 - 09.2008
Assistant Office Manager
Apple Jack’s Liquor
10.2000 - 11.2004
Business studies -
Tidewater Community College
08.1997 - 12.1998
Advanced Diploma -
Great Bridge High School
09.1994 - 06.1997