Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Rogers

Edgewood

Summary

Experienced with managing receiving processes and ensuring inventory accuracy. Utilizes efficient workflow strategies to improve operational performance. Track record of strong leadership and effective problem-solving in dynamic environments.

Overview

11
11
years of professional experience

Work History

Department Manager

Hobby Lobby
04.2025 - 07.2025
  • Managing inventory, placing orders, and ensuring adequate stock levels
  • Setting, filling, and maintaining merchandise
  • Assisting customers and cashiering
  • Cutting fabric for customers and assisting the fabric department
  • Working out freight for the home decor department


Freight Processing Lead/Manager on Duty

Big Lots
08.2017 - 03.2025
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success
  • Recruited, interviewed, and hired employees
  • Built a high-performance team culture through effective leadership techniques such as coaching, mentoring, and empowerment
  • Coordinate and manage the unloading of delivery trucks, ensuring timely unload times and processing of merchandise
  • Plan and direct the preparation of merchandise for the sales floor, including ticketing, display assembly, and stockroom organization
  • Manager on duty responsibilities include resolving customer issues, addressing employee concerns, opening and closing the store, and overseeing store operations
  • Monitoring and reporting freight processing metrics, including productivity, accuracy, and compliance with the company standards
  • Cashier or backup cashier
  • Cross-trained in the furniture department
  • Contribute to overall customer service by maintaining a clean and organized sales floor and assisting customers

Cashier

Dollar General
01.2015 - 08.2017
  • Greeted customers entering the store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds, and resolving transaction issues.
  • Stocked, tagged, and displayed merchandise as required.

Education

Kenwood High School
Baltimore, MD

Skills

  • Customer service
  • Staff management
  • Task delegation
  • Customer engagement
  • Personnel training and development
  • Recruiting and hiring
  • Vendor management
  • Time management
  • Freight coordination
  • Loading and unloading

Timeline

Department Manager

Hobby Lobby
04.2025 - 07.2025

Freight Processing Lead/Manager on Duty

Big Lots
08.2017 - 03.2025

Cashier

Dollar General
01.2015 - 08.2017

Kenwood High School

Similar Profiles

CREATE PROFILE