Michelle Roman

• Developed strategic business plans to enhance operational efficiency and drive growth initiatives.
• Analyzed market trends to identify new opportunities and recommend actionable strategies to clients.
• Facilitated workshops to optimize client processes, improving overall productivity and employee engagement.
• Collaborated with cross-functional teams to implement solutions that streamline operations and reduce costs.

• Streamlined operational workflows to enhance efficiency across multiple departments.
• Implemented cost-reduction strategies resulting in improved budget performance.
• Oversaw daily operations, ensuring adherence to company policies and industry regulations.
• Developed and led training programs for staff, fostering a culture of continuous improvement.

• Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
• Administered injections, medications and treatments as directed by the physician.
• Provided assistance to medical staff in performing minor surgical procedures.

• Greeted and checked in patients, updating patient information in computer system.
• Verified insurance coverage for appointments and collected co-payments as required.
• Scheduled patient appointments, verifying accuracy of appointment times with providers.

11 years of experience in the Pharmaceutical Department. Dispensing, organizing controlled substances inventory , insurance justifications , everything was done on a daily basis. Proven patience and self- discipline from day to day situations with patients . Managed full operations of the pharmacy

Assisting the Attorney General daily reports, consent forms and investigations.