Michelle Romero
Santa Rosa Consolidated Schools, District 8
Anton Chico,NM
30
years of professional experience
Secretary and Community Support Worker coordinating family-centered services that support recovery, rehabilitation, and resiliency. Builds care coordination, crisis intervention, safety planning, and Plan of Care development with children, families, and treatment teams. Connects clients to community resources while supporting daily stability and follow-through.
Work History
Secretary
6 Years 1 Month- Greet visitors and direct them to the appropriate staff member or office area.
- Prepare and distribute office correspondence, notices, and routine communications for staff and families.
- Coordinate calendars for meetings, appointments, and scheduled events across multiple office needs.
- Maintain filing systems and organize records for easy retrieval and daily office use.
- Manage incoming and outgoing mail, forms, and office materials throughout the day.
- Update office logs and contact information to keep records current and accessible.
- Process purchase orders and route related paperwork for approval and tracking.
- Draft reports and summaries that support office tracking, follow-up, and routine administrative review.
- Schedule staff shifts and coverage updates to support smooth daily office operations.
- Support front office coverage by handling routine questions and directing callers during busy periods.
- Review documents for completeness before routing them to the appropriate staff for action.
- Assist with office setup and preparation for meetings, events, and scheduled activities.
- Perform general clerical duties and other assigned tasks to keep the office running efficiently.
- Photocopy, file, and collate documents to support classroom and administrative needs.
Community Support Worker
4 Years 3 Months- Coordinate [number] clients served weekly through intake, referrals, and ongoing family support.
- Coordinate care plans with families, aligning services to recovery, rehabilitation, and resiliency goals.
- Partner with treatment teams and supervisors to share updates, review needs, and support consistent service delivery.
- Link families to community resources and crisis intervention services during periods of immediate need.
Lead Teacher/Site Supervisor
7 Years- Completed child folder checks 4 times during the program year to maintain accurate records and monitor compliance.
- Developed developmentally appropriate lesson plans and activities that supported participation across varied ability levels.
- Managed classroom behavior through consistent rules, child input, and coaching that supported social competence.
- Strengthened family engagement through home visits, conferences, parent meetings, and training activities.
- Coordinated health, safety, and nutrition practices, including screenings, first aid, emergency procedures, and CACFP requirements.
- Maintained center operations by tracking recruitment, transportation, supplies, purchase orders, and facility upkeep.
Receptionist
2 Years- Developed strong telephone communication skills while handling a fast-paced front desk environment.
- Followed instructions independently and made sound decisions without direct supervision.
- Logged messages accurately and transferred calls to voicemail when appropriate staff were unavailable.
- Processed service and product payments with accuracy and courteous customer service.
- Performed clerical support tasks such as filing, photocopying, and collating to keep the office organized.
Assistant Manager
2 Years- Managed daily store operations and supported consistent maintenance of the sales floor and service area.
- Directed associate activity on a daily basis to support productivity, accountability, and smooth shift coverage.
- Built customer rapport through courteous service and attentive follow-through on questions and concerns.
7 Years
- Supported [number] students weekly in reading, math, writing, and computer-based learning.
- Assisted [number] classroom activities weekly by helping maintain routine and steady supervision for special needs children.
- Reinforced individualized instruction in everyday functional skills to support student learning and independence.
- Prepared weekly lesson activities with the teacher to keep classroom instruction organized and consistent.
- Maintained classroom order and covered independently when the teacher was unavailable.
Education
- communications, computer fundamentals, Microsoft Word, Excel and Microsoft Windows
- Courses included communications, computer fundamentals, Microsoft Word, Excel and Microsoft Windows.
- Dental Assistant courses, lack taking State Board Test
Skills
Telephone call handling
Message taking
Visitor reception
Payment processing
Clerical support
Office correspondence
Calendar coordination
Meeting coordination
Staff scheduling
Records management
Report preparation
Purchase order processing
Timeline
Secretary
Santa Rosa Consolidated Schools, District 8
10.2020 - CurrentRead More
Community Support Worker
Valle Del Sol
05.2015 - 08.2019Read More
Lead Teacher/Site Supervisor
Eastern Plains Head Start
01.2008 - 01.2015Read More
Receptionist
G.E.O Group
01.2005 - 01.2007Read More
Assistant Manager
Family Dollar
01.2005 - 01.2007Read More
Rita M, Marquez School
01.1997 - 01.2004Read More
Luna Community College
from communications, computer fundamentals, Microsoft Word, Excel and Microsoft Windows
Read More