Michelle Root
Lansing,MI
Summary
Acknowledged for implementing quality control measures that improved specimen processing efficiency and prioritized patient comfort during phlebotomy procedures.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Emergency Room Tech
McLaren Greater Lansing
Lansing MI
03.2019 - 08.2025
- Conducted patient triage and initial assessments to evaluate urgency for care.
- Maintained cleanliness and organization of emergency room to ensure a safe environment.
- Supported medical staff in executing routine procedures and administrative tasks.
- Operated diagnostic equipment under supervision, ensuring proper maintenance and usage.
Lab Tech Assistant/phlebotomist
McLaren Greater Lansing Hospital
Lansing, MI
06.2017 - 03.2019
- Tracked collected specimens by initialing, dating, and noting collection times.
- Ensured availability of essential supplies by maintaining laboratory inventory.
- Trained new staff on laboratory techniques and best practices.
- Performed blood draws with high patient comfort and minimal complications.
- Utilized electronic health record (EHR) systems to maintain accurate patient records.
- Collaborated with healthcare teams to optimize specimen collection processes.
- Implemented quality control measures to reduce errors in specimen processing.
- Monitored inventory levels for timely replenishment of phlebotomy supplies.
Lab Tech Assistant/Phlebotomist
Ingham Regional Medical Center
Lansing, MI
07.1999 - 04.2013
- Streamlined laboratory processes in collaboration with fellow assistants to enhance productivity.
- Maintained compliance with safety regulations, ensuring a secure laboratory environment.
- Trained new personnel on proper laboratory techniques to uphold best practices.
- Collected blood samples following strict safety protocols and utilizing various techniques.
- Prepared specimens for analysis, ensuring accurate labeling and documentation.
- Provided guidance and support to junior lab staff, fostering a collaborative environment.
- Participated in professional development opportunities to remain informed on industry trends.
- Collaborated with healthcare teams to address patient concerns and improve service delivery.
Education
Medical Assistant
Ross Medical Education Center
Lansing, MI06.1999
General/Medical
St.Louis High School
Saint Louis, MI06.1988
Skills
- EKG monitoring expertise
- Certified in CPR
- Vital signs monitoring and reporting
- Emergency medical interventions
- Accurate documentation practices
- Phlebotomy skills and techniques
- IV therapy knowledge and application
- Tracking patient status updates
- Replenishing medical supplies efficiently
- Hands-on patient care experience
- Room setup and preparation support for procedures
- Assistance to healthcare providers
- Collaboration within teams
- Efficient time management strategies
- Keen attention to detail
- Multitasking capabilities
- Consistent reliability
- Effective communication abilities
- Strong organizational skills
Certification
Medical Assistant Certification
Basic Life Support
Timeline
Emergency Room Tech
McLaren Greater Lansing
03.2019 - 08.2025
Lab Tech Assistant/phlebotomist
McLaren Greater Lansing Hospital
06.2017 - 03.2019
Lab Tech Assistant/Phlebotomist
Ingham Regional Medical Center
07.1999 - 04.2013
Medical Assistant
Ross Medical Education Center
General/Medical
St.Louis High School