MICHELLE ROTH
Mesa,AZ
Summary
Detail-oriented and results-driven Payroll Specialist and HR Generalist with over 8 years of experience in managing payroll operations, employee benefits, compliance, and HR functions. Proven track record in ensuring accurate, timely payroll processing, maintaining up-to-date knowledge of labor laws, and fostering a positive work environment. Skilled in utilizing HRIS systems, handling sensitive employee data, and streamlining HR processes to improve efficiency. Adept at handling employee relations, recruitment, and implementing best practices in HR management. Seeking a long-term position that offers opportunities for career advancement and personal growth within a dynamic organization.
Overview
8
8
years of professional experience
Work History
Personal Assistant/Manager
Off The Charts
12.2022 - Current
- Ensured that all necessary taxes were withheld accurately from each employee's paycheck.
- Responded promptly to requests from external auditors during audits.
- Reviewed timecards at month end to ensure accuracy before approving payment.
- Managed multiple tasks simultaneously while meeting deadlines consistently.
- Solved complex problems related to payroll processing quickly and efficiently.
- Onboarded new employees in time reporting and payroll systems.
- Processed employee rehires, transfers, terminations and withholdings.
- Oversaw payroll processing to comply with tax laws and court-ordered wage assignments and garnishments.
- Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
- Assisted with auditing processes related to payroll.
- Researched discrepancies in payroll data and provided corrective action when needed.
- Performed manual calculations for retroactive pay adjustments or special payments as required.
- Maintained up-to-date knowledge of relevant laws and regulations regarding wage and hour compliance.
- Generated reports detailing hours worked by department, location, employee type as requested by management.
Senior Payroll Specialist
Vensure
01.2022 - 01.2023
- Provide ongoing administrative support to senior executives, driving organizational success through the management of daily operations and special projects
- Manage executive calendars, strategically coordinating meetings, appointments, events, and travel arrangements
- Compose and proofread memos, letters, reports, and presentations, providing accurate, concise, and error-free communication
- Plan, coordinate, and finalize details for travel arrangements and business development events
- Spearhead training and development program for new employees
- Serve as primary point of contact for an average of 30 incoming phone calls per day, addressing inquiries and resolving concerns
Senior Rider Support
Waymo
01.2019 - 01.2022
- Provide guidance and support to our riders via phone, chat, and email.
- Compose thoughtful, concise messages that align with Waymo's voice across all channels.
- Monitor rider interactions through visual and audio prompts in our internal tools.
- Escalate issues that arise while troubleshooting.
- Monitor user interactions, and prioritize inquiries through our internal CRM system.
- Maintain up-to-date knowledge of Waymo's self-driving technology.
- Work in time-sensitive situations under pressure in a user-focused environment.
- Meet internal metrics.
Senior Payroll Specialist
ADP
01.2017 - 01.2018
- Processed new hires, data changes, pay line entries and terminations
- Processed and audited on-cycle payroll from data entry through audit of paychecks
- Resolved issues on paychecks and employee data
- Completed garnishment entries and responses
- Researched, prepared and entered federal, state and local tax adjustments
- Audited and mailed printed checks and direct deposits
- Prepared and audited Excel payroll data reports
- Entered all payroll data necessary to process and meet the client's payroll schedules
- Maintained knowledge of the payroll processing system and changes in payroll tax laws
Education
Criminal Justice -
Scottsdale Community College
01.2022
Skills
- Customer service
- Labor relations
- Self-starter
- Personal correspondence
- Problem resolving
- Understanding of compliance
- Understanding of wage garnishments and benefits
- Database entry
- Accurate and detailed
- Human resources management (HRM)
- Commitment to quality and service
- Compensation and benefits
- Spreadsheet management
- Database maintenance
- Advanced interpersonal skills
- Dedicated team player
Profile
Michelle Roth, Senior Payroll Specialist
Timeline
Personal Assistant/Manager
Off The Charts
12.2022 - Current
Senior Payroll Specialist
Vensure
01.2022 - 01.2023
Senior Rider Support
Waymo
01.2019 - 01.2022
Senior Payroll Specialist
ADP
01.2017 - 01.2018
Criminal Justice -
Scottsdale Community College
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