MICHELLE RUAN
Barista
San Diego,CA
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Research Assistant Intern
JELLOX
6 2024 - Current
- Assisted in writing the abstract for a research paper, summarizing key findings and insights.
- Conducted research on competitive companies, analyzing their strengths and weaknesses
- Conducted thorough statistical analyses on collected data sets to derive meaningful conclusions from research findings.
Barista
Yun Tea House
06.2023 - 06.2024
- Provide excellent customer service by responding professionally, earning the most 5-star reviews from satisfied customers
- Operate and maintain various coffee machines, such as espresso machines, drip coffee makers, and grinders
- Train new employees on coffee preparation techniques, customer service standards, and safety protocols
Receptionist
Joshua Medical Center
11.2022 - 12.2022
- Scheduled appointments for clients, customers, and other visitors
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules
Sales Associate
Brandy Melville
06.2022 - 09.2022
- Provide outstanding customer service and ensure smooth store operations and high customer satisfaction
- Utilize in-depth knowledge of fashion trends and merchandise to offer style advice and outfit suggestions
- Organize and maintain store displays, ensuring products are attractively presented and replenished as needed
Education
Bachelor of Science - Human Biology
University of California - San Diego
Skills
Google Drive
Microsoft Office
Lab Techniques
POS Systems
Exceptional customer service
Espresso machine operation
Certification
BLS for Healthcare Providers Certification
Languages
Chinese (Cantonese)
English
Chinese (Cantonese)
Timeline
BLS for Healthcare Providers Certification
06-2024
CPR, AED, & First Aid Certification
05-2024
Barista
Yun Tea House
06.2023 - 06.2024
Receptionist
Joshua Medical Center
11.2022 - 12.2022
Sales Associate
Brandy Melville
06.2022 - 09.2022
Research Assistant Intern
JELLOX
6 2024 - Current
Bachelor of Science - Human Biology
University of California - San Diego