Lotus Ruiz
Los Angeles,CA
Summary
Reliable and passionate creative professional with a proven track record in team leadership, budget management, and audience engagement strategy development. Possesses versatile skills in management, problem-solving, and collaboration for effective project execution. Brings a fresh perspective to every task and is strongly committed to delivering high-quality results and achieving success.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
BAGGU
03.2024 - Current
- Helped open the first LA BAGGU store and served over 700 people opening day.
- Aided in cycle counts/inventory for over 2,000 units of products monthly.
- Assisted with creating training and visual standards for the store.
- Extensive product knowledge.
- Built relationships with customers to nurture repeat business.
- Managed returns, exchanges and refunds as well as operating the store customer support line.
- Set visual standards, displays, and visual merchandising.
Baker / Event Planner
Freelance
08.2020 - Current
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect customers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Created engaging visual materials such as physical and digital flyers,
- Instagram story posts, and TikTok promotions to increase turnout.
- Demonstrated adaptability in handling unforeseen obstacles, ensuring events proceeded smoothly.
- Leading a small team of creatives and helpers for the events.
Life Skills Mentor
Care Living Solutions
07.2019 - Current
- Connected with special needs mentees with appropriate community resources to enhance their access to vital services and supports
- Organized engaging daily lesson plans tailored towards building practical life skills such as financial literacy, money management, and self-care practices
- Maintained detailed records documenting progress made toward established goals throughout the mentorship process
- Created meaningful bonds with special needs clients
- Enhanced mentee self-sufficiency by providing personalized guidance on daily living tasks
Barista
Starbucks
04.2023 - 10.2023
- Fostered a welcoming environment by greeting customers with a friendly demeanor and promptly addressing their needs
- Managed time effectively to balance both front-of-house tasks, back-of-house, and drive thru responsibilities during peak periods
- Contributed to a positive team environment through effective communication and collaboration with colleagues
Crew Member
Monty's Good Burger
08.2021 - 07.2022
- Took orders, prepared meals, fulfilled mobile orders and served tables at a high volume store
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day especially when team mates joined the party mid peak hours!
- Learned to be apart of a kitchen line and use a grill
- Worked music festivals and catered for high profile celebrities
Education
Bachelor of Science - Chemistry
CSU Los Angeles
08.2025
High School Diploma -
Grand Arts High School
Los Angeles, CA06.2018
Skills
- Teamwork and collaboration
- Excellent people skills
- Google Sheets
- Reliable and punctual
Hobbies and Interests
- Jewelry making
- Cooking (I'm somewhat of a foodie myself)
- Yoga
- Being a cat parent
Certification
- CPR certification
Languages
Spanish
Professional Working
Timeline
Sales Associate
BAGGU
03.2024 - Current
Barista
Starbucks
04.2023 - 10.2023
Crew Member
Monty's Good Burger
08.2021 - 07.2022
Baker / Event Planner
Freelance
08.2020 - Current
Life Skills Mentor
Care Living Solutions
07.2019 - Current
Bachelor of Science - Chemistry
CSU Los Angeles
High School Diploma -
Grand Arts High School
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