Overview
Work History
Summary
Education
Skills
Timeline
Generic

MICHELLE RUSH

ROCKINGHAM,NC

Overview

18
18
years of professional experience
3
3
years of post-secondary education

Work History

Certified Medical Assistant

FirstHealth of the Carolinas (Cardiology)
Hamlet, NC
02.2023 - Current
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Conducted preliminary patient evaluations measuring weight, temperature, and blood pressure.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Taught patients about medications, procedures, and care plan instructions.
  • Communicated clearly and effectively with patients to verify information, determine the purpose of the visit, and record medical history.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing, and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs, and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in the office.
  • Collaborated with medical and administrative personnel to maintain a patient-focused, engaging, and compassionate environment.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depletion.

Certified Medical Assistant

FirstHealth of the Carolinas (Internal Medicine)
Hamlet, NC
02.2017 - 08.2020
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depletion.
  • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Completed EKGs and other tests based on patient presentation in the office.
  • Oriented and trained new staff on proper procedures and policies.

Certified Clinical Medical Assistant

Duke University Medical Center (Neurology)
Durham, NC
01.2008 - 01.2013
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Collaborated with medical and administrative personnel to maintain a patient-focused, engaging, and compassionate environment.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in the office.
  • Obtained and documented patient medical history, vital signs, and current complaints at intake.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depletion.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Managed inventory levels for medical supplies, ensuring appropriate stock was available for seamless clinic operations.
  • Demonstrated strong multitasking skills while juggling multiple responsibilities, including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to a deadline-driven environment.

Education

Bachelor of Science - Healthcare

Colorado Technical University
Colorado Springs, CO
02.2023 - Current

Associate of Science - Medical Assistant

King's College
NC
08.2005 - 06.2006

Skills

Sample collection procedures

Inventory and supply management

Medical records oversight

Insurance confirmation

HIPAA protocols

Verbal and written communication

Clinical documentation

Medical billing and coding

Medical records management

Wound care

Medical billing

Timeline

Bachelor of Science - Healthcare

Colorado Technical University
02.2023 - Current

Certified Medical Assistant

FirstHealth of the Carolinas (Cardiology)
02.2023 - Current

Certified Medical Assistant

FirstHealth of the Carolinas (Internal Medicine)
02.2017 - 08.2020

Certified Clinical Medical Assistant

Duke University Medical Center (Neurology)
01.2008 - 01.2013

Associate of Science - Medical Assistant

King's College
08.2005 - 06.2006

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MICHELLE RUSH