Michelle Russell
26406 Whitemarsh St
Summary
Dedicated Medical Assistant with experience at Dr. Kashfi, skilled in patient care and medical records management. Proven ability to build trust through effective communication while ensuring HIPAA compliance. Proficient in electronic health records and appointment scheduling, contributing to a streamlined patient experience and enhancing clinic efficiency.
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Overview
12
12
years of professional experience
Work History
Medical Assistant
Dr Kashfi
05.2005 - 12.2010
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Medical Receptionist
Plastic Surgery Specialist
03.2002 - 05.2005
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Managed multi-line phone system and pleasantly greeted patients.
Medical Assistant
Dr. John Guarneri
06.1999 - 04.2002
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Education
Certification - Medical Assistant
High Tech Institute
Orlando , Fl08-2002
Associate of Arts - Medical
Valencia Community College
Orlando, Fl05-1999
Skills
- Patient care
- Medical records management
- Vital signs monitoring
- Electronic health records
- Customer service
- HIPAA compliance
- Appointment scheduling
- Medical terminology
2009-current
During these years I was a stay at home mom and a caregiver to my mom with Alzheimer's .
Timeline
Medical Assistant
Dr Kashfi
05.2005 - 12.2010
Medical Receptionist
Plastic Surgery Specialist
03.2002 - 05.2005
Medical Assistant
Dr. John Guarneri
06.1999 - 04.2002
Certification - Medical Assistant
High Tech Institute
Associate of Arts - Medical
Valencia Community College
Similar Profiles
Sergio Real GomezSergio Real Gomez
Dermatology Nurse at Dr Craythorne, Dr. Morar, Dr. Markey, Dr. SeatonDermatology Nurse at Dr Craythorne, Dr. Morar, Dr. Markey, Dr. Seaton
Manuel Omar Ventura HerreraManuel Omar Ventura Herrera
Auxiliar Quirúrgico at Dr. Manuel Ventura, Dr Ricardo Ventura, Dr Aniceto RodriguezAuxiliar Quirúrgico at Dr. Manuel Ventura, Dr Ricardo Ventura, Dr Aniceto Rodriguez
Jadranka GadzeJadranka Gadze
Operating Room RN at Dr. Sean Alemi, Dr. David White, Dr. Andrew JaconoOperating Room RN at Dr. Sean Alemi, Dr. David White, Dr. Andrew Jacono
Karine ChapusKarine Chapus
Assistante administrative et commerciale at Clément FaugierAssistante administrative et commerciale at Clément Faugier
Vangulia williamsVangulia williams
Resident Assistant at Cerenity Senior CareResident Assistant at Cerenity Senior Care