Michelle Saalfeld
Seeley Lake,MT
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
34
34
years of professional experience
Work History
Dental Assistant
Partnership Health Center
01.2025 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Enhanced patient rapport by consistently delivering compassionate and professional care.
Patient Service Representative
Partnership Health Center
04.2022 - Current
- Assisted patients in filling out check-in and payment paperwork.
- Used Software to schedule appointments.
- Balanced deposits and credit card payments each day.
- Maintained compliance with procedures to protect sensitive patient information.
- Facilitated communication between patients and various departments and staff.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Organized patient records and database to facilitate information storage.
Administration Assistant
Clearwater Montana Properties
07.2021 - Current
- Manage 3 storage facilities.
- Manage local community Hall.
- Scan documents.
- QuickBooks, invoicing, taking payments, banking, reconciling accounts.
- Outlook.
- Work with local Non Profits in community to help with marketing mailings.
- Excel.
- Teams.
Clinic Greeter
Partnership Health Center
11.2020 - 07.2021
- Screen incoming patients for Covid-19 and keep lobby clean.
- Other duties as assigned.
911 Dispatcher
Washington County Consolidated Communications
02.1996 - 07.2020
- Actively listen.
- Compiled thorough documentation.
- Utilized law enforcement databases effectively.
- Lead dispatcher.
- Collaborated with external organizations.
- Answer emergency and non emergency calls for service.
- Facilitated rapid deployment of emergency personnel to critical incidents.
- Provided direction to callers for relevant county department contacts.
- Maintain optimal workforce allocation.
- Participate in large scale drills as the communication leader.
- Ensured functionality of emergency broadcast system.
- Train new employees
Personal Banker / Teller
US Bank
06.1991 - 02.1996
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Answered customer questions and explained available services such as deposit accounts, bonds, and securities.
- Processed deposits, withdrawals and ACH transfers accurately.
- Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
- Trained new personal bankers, elevating team performance and service quality.
Firefighter/EMT
St Helens Rural Fire District
06.1993 - 12.1995
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Drove and operated structural pumpers, tankers, ladders, and service vehicles to aid in rescue operations.
- Educated public and community members on fire safety and prevention.
- Preformed fire inspections at local businesses.
Education
No Degree - Fire Science
Portland Community College
Portland, ORTravel And Hospitality
Bradford School of Business
Portland, OR06.1991
High School Diploma -
St Helens High School
Saint Helens, OR06.1990
Skills
- Administrative and Office Support
- Organized and Efficient
- Calm under pressure
- Clerical and Filing Support
- Time Management and Prioritization
- Reliability and Dedication
- Multi-Line Telephone Systems
- 65 WPM Typing Speed
- Great customer service
- Logistics
- Invoicing
- Payment collection
- Sorting and Labeling
- Mail Handling
- Data Entry
- Accounts Payable and Accounts Receivable
- Cash Reconciliation
- Teller Transactions
- Effective Customer Communication
Timeline
Dental Assistant
Partnership Health Center
01.2025 - Current
Patient Service Representative
Partnership Health Center
04.2022 - Current
Administration Assistant
Clearwater Montana Properties
07.2021 - Current
Clinic Greeter
Partnership Health Center
11.2020 - 07.2021
911 Dispatcher
Washington County Consolidated Communications
02.1996 - 07.2020
Firefighter/EMT
St Helens Rural Fire District
06.1993 - 12.1995
Personal Banker / Teller
US Bank
06.1991 - 02.1996
No Degree - Fire Science
Portland Community College
Travel And Hospitality
Bradford School of Business
High School Diploma -
St Helens High School
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