Michelle Salas
Daphne,AL
Summary
Dynamic professional with a history of meeting company needs by excelling in customer service and problem-solving skills. Enhanced team productivity and customer satisfaction through effective leadership and multitasking. Demonstrated expertise in business development and money handling, achieving significant improvements in operational efficiency.
Overview
3
3
years of professional experience
Work History
Sales Associate
Dillards
08.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Personal Shopper
Sam’s Club
12.2022 - 05.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Contributed to team objectives in fast-paced environment.
Supervisor of Cleaning Construction Houses
LT Maintenance
06.2022 - 11.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Intensive cleaning of both the interior and exterior of a property.
Education
Associate Degree - Business Administration And Management
Lorenzo Walker Technical College
Naples, FL05.2022
High School Diploma -
Lorenzo Walker Technical High School
Naples, FL05.2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Money handling
- Task prioritization
- Business development
Languages
Spanish
Timeline
Sales Associate
Dillards
08.2024 - Current
Personal Shopper
Sam’s Club
12.2022 - 05.2024
Supervisor of Cleaning Construction Houses
LT Maintenance
06.2022 - 11.2022
Associate Degree - Business Administration And Management
Lorenzo Walker Technical College
High School Diploma -
Lorenzo Walker Technical High School
Similar Profiles
Wande RewetaWande Reweta
Sales Manager at DillardsSales Manager at Dillards
JESSICA GONZALESJESSICA GONZALES
Luxury Cosmetic Manager at DillardsLuxury Cosmetic Manager at Dillards
Victoria CavazosVictoria Cavazos
Sales Associate at DillardsSales Associate at Dillards
Rene De La TorreRene De La Torre
Sales Associate at DillardsSales Associate at Dillards
Kamden EadyKamden Eady
Intern at Bridge SpecialtyIntern at Bridge Specialty