Michelle Salguero
Gastonia,NC
Summary
Seeking a position as a translator.
Self- motivated business professional in the field of real estate, with a passion for excellence. Focused Translator with highly developed understanding of the Spanish language and culture. Skilled in quickly and accurately translating written documents and audio recordings. Over 5 years of related expertise.
Overview
8
8
years of professional experience
Work History
Assistant General Manager
Salguero's Cleaning Company LLC
07.2022 - 07.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Motivated, trained, and disciplined employees to maximize performance.
- Handled cash accurately and prepared deposits.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Managed team schedule with eye for coverage needs and individual strengths.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Resolved problems promptly to elevate customer approval.
- Negotiated contracts with vendors to acquire competitive prices and quality products.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Assisted in recruiting, hiring and training of team members.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Warehouse clerk
U.S Marine Corps
05.2021 - 06.2022
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Processed incoming shipments upon package receipt by scanning boxes and envelopes and using [Software] to update system.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Checked packages and merchandise for damage and notified vendors.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Managed day-to-day operations of warehouse to keep everything running smoothly.
- Completed cycle counts and monthly inventory.
- Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
- Kept warehouse up to safety and health regulations at all times.
- Reviewed order data to verify transactions and shipping dates.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Verified transactions, product orders, and shipping dates and entered information into databases and reports.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Analyzed data to prepare reports and identify process improvements.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
Professional Management Education Chief
U.S Marine Corps
12.2020 - 05.2021
- Provided professional services and support in a dynamic work environment.
- Applied effective time management techniques to meet tight deadlines.
- Developed and maintained courteous and effective working relationships.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked flexible hours across night, weekend, and holiday shifts.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Worked effectively in fast-paced environments.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Transport Operator
U.S Marine Corps
02.2020 - 05.2021
- Coordinated and supervised motor transport activity.
- Assisted in developing and implementing transport training programs.
- Developed and executed defense strategies to protect convoys.
- Drafted and disseminated operations reports.
- Inspected vehicles and completed daily maintenance actions.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Managed loading, unloading and safety of all personnel, cargo and equipment.
- Operated with safety and skill to avoid accidents and delays.
- Dropped and hooked trailers and changed configuration of equipment.
- Oversaw handling and transportation of more than $25,000 in equipment while deployed to multiple military bases.
- Reported defects, damage, and accidents to proper personnel.
- Inspected load security and checked for damages.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Filled out load paperwork and DOT-mandated log books.
- Protected people and equipment from hazardous materials by using correct procedures.
- Loaded and unloaded various delivery vehicles with correct order and balancing.
- Kept detailed records of deliveries and money received from customers.
- Fostered positive working relationships with regular customers.
- Successfully avoided time delivery delays by carefully planning best routes.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Meal planner manager
U.S Marine Corps
10.2020 - 12.2020
- Prioritized schedules to meet project goals and overall customer satisfaction.
- Recognized potential issues with inventory and quality control and engineered changes.
- Managed senior-level personnel working in marketing and sales capacities.
- Developed detailed plans based on broad guidance and direction.
- Established team priorities, maintained schedules and monitored performance.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Managed administrative logistics of events planning, event booking, and event promotions.
Ride associate
Carowinds
04.2016 - 08.2019
- Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Demonstrated proper use of safety harnesses and other safety equipment.
- Trained new ride operators on safety procedures and ride operations.
- Fostered communication between ride operators and other amusement park personnel to support operations.
Server
Jade Express
01.2019 - 06.2019
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Served food and beverages promptly with focused attention to customer needs.
Education
Basic Motor Vehicle Operator -
Basic Training - undefined
High school diploma HSD - undefined
Operation Planning - undefined
03.2022
Basic fitness - undefined
12.2021
Basic leadership and Ethics course - undefined
06.2020
Skills
- Bilingual in languages
- Motivated, driven
- Operations Management
- Employee Scheduling
- Training and development background
- Staff Management
- Google Drive
- Inventory Control
- Program Administration
- Customer Relationship Management (CRM)
- Team leadership expertise
- Business operations knowledge
- Business Development
- Workflow Coordination
Languages
Spanish
Native or Bilingual
Timeline
Assistant General Manager
Salguero's Cleaning Company LLC
07.2022 - 07.2024
Warehouse clerk
U.S Marine Corps
05.2021 - 06.2022
Professional Management Education Chief
U.S Marine Corps
12.2020 - 05.2021
Meal planner manager
U.S Marine Corps
10.2020 - 12.2020
Transport Operator
U.S Marine Corps
02.2020 - 05.2021
Server
Jade Express
01.2019 - 06.2019
Ride associate
Carowinds
04.2016 - 08.2019
Basic Motor Vehicle Operator -
Basic Training - undefined
High school diploma HSD - undefined
Operation Planning - undefined
Basic fitness - undefined
Basic leadership and Ethics course - undefined
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