Michelle Samuels
Richmond,VA
Summary
Resourceful Order Processor able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve business operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.
Overview
18
18
years of professional experience
Work History
Order Fulfillment Specialist
Kroger
10.2018 - Current
- Retained the highest output rates of all ClickList team members, exhibiting remarkable precision and quickness in order fulfillment.
- Carried out quality tests to guarantee the accuracy and freshness of every item, of which substantially reduced order inconsistencies and client complaints.
- Oversaw order processing duties, such as selecting, packaging, and arranging orders for customer pickup or delivery.
Nursery Assistant
Growers Exchange
07.2012 - 06.2015
- Daily plant care was provided, including fertilization, pruning, watering, and pest control for a variety of plants while keeping an eye on the health of the plants and took corrective action when appropriate.
- Determined the maturity of the plants, made sure they were packaged correctly, and labeled them before shipping. collaborated with teammates to optimize what was needed for processing.
- Helped respond to questions from customers and fix problems with order fulfillment and plant health, which improved customer happiness in general.
Administrative Patient Coordinator
Virginia Cardiovascular Specialist
09.2009 - 07.2012
- Efficiently scheduled patient appointments while coordinating with medical staff to optimize physician availability and minimize wait times.
- Assisted with the coordination of patient care plans, including referrals to specialists, follow-up appointments, and patient education.
- Conducted insurance verifications and obtained authorizations, ensuring that patients’ coverage and billing details were accurately processed.
Administrative Office Coordinator
Web Inc.
03.2006 - 09.2009
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Assisted with budget monitoring, tracking expenses, and creating invoices. prepared financial records and reports for senior management to evaluate.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
Skills
- Quality Control
- Attention to Detail
- Adaptability
- Record Keeping
- Time Management
- Reliability
Timeline
Order Fulfillment Specialist
Kroger
10.2018 - Current
Nursery Assistant
Growers Exchange
07.2012 - 06.2015
Administrative Patient Coordinator
Virginia Cardiovascular Specialist
09.2009 - 07.2012
Administrative Office Coordinator
Web Inc.
03.2006 - 09.2009
Similar Profiles
William WuerzWilliam Wuerz
E-Commerce/Clerk at KrogerE-Commerce/Clerk at Kroger
Sarah RalstonSarah Ralston
Registered Pharmacy Technician at KrogerRegistered Pharmacy Technician at Kroger
Abigail McMurrayAbigail McMurray
Assistant Grocery Manager at KrogerAssistant Grocery Manager at Kroger
Tyler CraftTyler Craft
Department Associate at KrogerDepartment Associate at Kroger
Aashna BoolchandaniAashna Boolchandani
Shift Leader at Nautical BowlsShift Leader at Nautical Bowls