Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michelle Sanchez

Newark,USA

Summary

Experienced supervisor bringing years of quality performance in customer support supervisory roles. Looking to apply these skills to the construction industry. Skilled in mentoring team members to deliver exceptional service and building team morale through effective communication and positive performance feedback. Results oriented with the capacity to collaborate with client’s objectives. Prior experience in clerical and technical skills to work on a construction site and overall in time be a construction management professional.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Lock Furniture Installer/ Information Technology

Buchanan Technologies
2025 - Current
  • Assembled furniture units according to manufacturer specifications and customer requirements.
  • Utilized hand tools and power equipment to ensure precise installation and assembly.
  • Inspected completed installations for quality assurance, ensuring adherence to safety standards.

Warehouse Assistant

Show Fab
2025 - Current
  • Operated forklifts and pallet jacks to efficiently transport materials within warehouse.
  • Assisted in loading and unloading shipments, ensuring safe handling of products.
  • Organized storage space for optimal accessibility and efficient workflow processes.

Customer Service Supervisor

Axiom Bank
04.2023 - 11.2023
  • Enhanced customer satisfaction by providing prompt and accurate responses to inquiries regarding bank products and services.
  • Supported branch sales goals with effective cross-selling of banking products, increasing overall revenue.
  • Processed daily cash transactions accurately while adhering to security protocols, minimizing risk exposure for the bank and its customers.
  • Participated in regular training sessions to stay up to date on industry trends, regulatory changes, and product offerings.

Education

Associate of Science - Computer Science

Monroe College
New York, NY
04.1999

OSHA 30 - HVAC Certification

The Urban League of Essex County
Newark, NJ
09.2025

Skills

  • Customer Relations
  • Bilingual (English & Spanish)
  • Training and mentoring
  • Decision-Making
  • Handling Escalations
  • OSHA 30 Certification
  • Work Prioritization
  • Team Building and Leadership

Certification

  • OSHA 30 Certification - 2025
  • Site Safety Training Card - 2025
  • Confined Space Certification 2025
  • HVAC Certification 2025

Timeline

Customer Service Supervisor

Axiom Bank
04.2023 - 11.2023

Lock Furniture Installer/ Information Technology

Buchanan Technologies
2025 - Current

Warehouse Assistant

Show Fab
2025 - Current

Associate of Science - Computer Science

Monroe College

OSHA 30 - HVAC Certification

The Urban League of Essex County

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