Summary

Overview

Work History

Education

Skills

Contact

Timeline

Michelle Sandoval

Stanton,California

Summary

Highly organized and dependable professional with a proven ability to effectively manage multiple priorities while maintaining a positive attitude. Demonstrated success in meeting team goals through the willingness to take on additional responsibilities. Committed to delivering exceptional results and contributing to the overall success of the organization.

Overview

years of professional experience

Work History

Shipping and Receiving Clerk

Ok International

Cypress, CA

02.2023 - 02.2025

Received incoming shipments, compared contents against associated records and transmitted to proper department.
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Processed invoices and order forms for goods received and shipped for proof of transactions.
Completed basic mathematical calculations to check weights and dimensions of shipments.
Inspected merchandise and sent damaged pieces for repair before shipment.
Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.

Administrative Clerk

Lres

Orange, CA

08.2022 - 01.2023

Performed administrative duties such as answering multi-line telephones and running errands in addition to typing, mailing, filing, faxing, and distributing correspondence
Work as part of a team, which involves helping with crisis situations relating to other unit’s assignments
Maintained each separation generated ended in a positive outcome
Routed phone calls and received messages and distributed them out to the proper departments
Scheduled appointments and maintained calendars
Ordered appraisals, titles, processed loans, and back handling files
Prepared and managed schedules

Warehouse Associate

Cor-Tech

Santa Fe Springs, CA

04.2020 - 06.2022

Took inventory and examined to identify items to be re-ordered
Receive and count stock items, and record data
Shrink Wrap Appliances in a timely manner before loading on to truck trailers
Responsible for pulling, loading, packing and shipping of orders
Maintains safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintaining clean shipping supply area; complying with procedures, rules, and regulations
Experienced in the use of packaging equipment to ensure no damage to items during shipping
Boxed, labeled and transported items to support assembly operations.
Used established assembly instructions to complete jobs quickly, accurately .
Worked different stations to provide optimal coverage and meet production goals.
Operated production machinery safely to reduce workplace accidents.
Disassembled, reassembled and corrected changeover.
Applied blank labels to devices, packaged and sealed items before sending for quality review.

Front Desk Associate

Massage Envy

Cypress

10.2019 - 01.2020

Consistently reached and surpassed corporate sales quotas and goals
Successfully multi-tasked by doing all said duties while answering all phone calls by the third ring and maintaining absolute professionalism while taking said phone calls
Handled cash and credit card transactions
Screened all visitors and directed them to the correct employee or office
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information
This job also required light cleaning, answering phone calls, updating membership information, processing applications
Performed check-in and check-out services
Greet and acknowledge members and guests, check in members, answer phones and direct calls appropriately, and assist members and guests with inquiries about our programs and policies
Maintained the front desk and reception area in a neat and organized fashion.

Wireless Consultant

Sprint, State

01.2019 - 07.2019

Maintained positive attitude to make customer's shopping experiences memorable and pleasant
Provide customer service to customers who needed assistance
Assisted in sales and making sure to meet the monthly quota
Maintained and documented members accounts
Extensive experience in customer service, cash handling, & operated cash machine
Answering questions in regards to billing
Went above and beyond to satisfy customers including house calls and self installation
Stocked products in inventory and as well on store displays
Dealt with unsatisfied customers and worked with them to reach a mutual agreement
Handle money, credit cards and personal information
Met and exceeded monthly sales goals
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges
Greeted Customer entering the store to what each customer Wanted and
Needed
Give the customer the best experience and make them feel valued
Increased understanding of Sprint products and services
Assisted customers with paying bills, answered questions about billing and usage
Performed back office duties effectively including accessory stock, inventory and repair
Helped existing as well as new customers in the purchase and selection of services and products
Answer phones and answer questions.

Sales Associate

Macys

09.2017 - 09.2018

Received incoming shipments, compared contents against associated records and transmitted to proper department.
Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Processed invoices and order forms for goods received and shipped for proof of transactions.
Completed basic mathematical calculations to check weights and dimensions of shipments.
Inspected merchandise and sent damaged pieces for repair before shipment.
Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.