Michelle Sanford
Andalusia,AL
Summary
. Competent RBT knowledgeable about behavioral health program requirements, support strategies and skill-building techniques. Focused on helping clients improve wellbeing and functioning, improving confidence, as well as social skills. Hardworking, reliable and dedicated.
Overview
14
14
years of professional experience
Work History
Registered Behavioral Technician
Beacon Of Hope Aba
Ozark, AL
02.2022 - 02.2022
- Performed client intake procedures according to internal standards for new admissions.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Taught clients how to complete basic household chores and prepare food.
- Prepared and submitted daily data to management.
- Treated clients and families with respect and dignity.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Willing to work in-home and in-school.
Operations Supervisor
Wal-Mart Supercenter
Andalusia, AL
02.2005 - 02.2019
- Motivated and trained employees to maximize team productivity.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Oversaw daily loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of team.
- Developed and deepened relationships with customers, vendors and internal stakeholders.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Developed and implemented high-quality work environment as measured through employee satisfaction ratings.
- Monitored over 100 employees' day-to-day activities and made plans to rectify issues resulting in profit loss.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Coordinated leadership workshops to educate team members on best practices to optimize productivity.
Education
Applied Behavior Analysis (currently Enrolled)
The University of West Florida
Pensacola, FL05.2023
Associate of Arts - Education
Okaloosa Walton Community College
Niceville Florida05.1999
High School Diploma -
Crestview High School
Crestview, FL06.1989
Skills
- Certified Safety Care Trainer
- Certified Cpr
- Certified RBT
Timeline
Registered Behavioral Technician
Beacon Of Hope Aba
02.2022 - 02.2022
Operations Supervisor
Wal-Mart Supercenter
02.2005 - 02.2019
Applied Behavior Analysis (currently Enrolled)
The University of West Florida
Associate of Arts - Education
Okaloosa Walton Community College
High School Diploma -
Crestview High School
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