Michelle Sarajzada

My tasks for this job was to make reservations, check guest in and out with a professional manner & make/made sure their stay’s pleasant and up to standard, answer phones and calls, answer and fulfill questions and requests, assign rooms and blocks, issue keys in a safe manner, process all cash and credit card transactions properly, ensure all guests staying at the hotel are safe, check in and handle large groups, upsell guests when possible, ensuring the guests staying and visit is satisfactory, have experience with opera cloud.

My job duties at this establishment was to make appointments, answer phones calls, establish insurance for new and existing patients, marketing, file paper work and assist management, clean lobby and surrounding areas as well as the dental cubicles and instruments.

This job consist of checking guests in and out in a friendly manner, PBX operator and answering multiple lines, wake up calls, make reservations for individual guests and large groups, direct guests to their room and other amenities and attractions, clean lobby and surrounding areas, process all cash and credit card payments, have experience with Fosse.