Michelle Sartain
Olalla,WA
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
18
18
years of professional experience
Work History
Membership Director
Gig Harbor Cooperative School
09.2023 - Current
- Boosted member satisfaction through regular communication, feedback collection, and prompt issue resolution.
- Continuously refined internal communication processes to ensure that all staff members are well-informed about organizational policies, procedures and member-related updates.
- Analyzed data to identify trends and opportunities for improving the overall member experience.
- Conducted periodic surveys of members'' needs/preferences in order to inform future programming decisions.
- Organized and executed successful events, fostering a sense of community among members.
Payroll /Assistant Human Resources Manager
Pacific Utility Contractors
09.2007 - 11.2018
- Maintained payroll information by calculating, collecting, and entering data.
- Verified timekeeping records and handled any discrepancies with employees.
- Updated employee files with new details such as changes in address or salary levels.
- Contributed to audit preparations by maintaining organized documentation of all payroll transactions and processes.
- Maintained strict confidentiality of sensitive information while handling employee records and processing payments.
- Streamlined payroll processing by implementing efficient data entry and verification techniques.
- Prepared vendor invoices and processed incoming payments.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
- Strengthened internal controls through regular review, update, and implementation of relevant policies and procedures for P&L management.
Education
High School Diploma -
Gig Harbor High School
Gig HarborSkills
- Organizational skills
- Data entry
- Administrative support
- Customer relations
- Enrollment processing
- Event planning
Timeline
Membership Director
Gig Harbor Cooperative School
09.2023 - Current
Payroll /Assistant Human Resources Manager
Pacific Utility Contractors
09.2007 - 11.2018
High School Diploma -
Gig Harbor High School
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