Jolynn Hughes
Horn Lake,MS
Summary
Looking for a position in the medical field where i can utilize my expertize and 17+ years of medical office experience, to attain the upmost level of patient care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Horn Lake Family Practice
04.2024 - Current
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
- Verify Insurance
Certified Medical Administrative Assistant
Frasyer Medical Center
07.2020 - Current
- Provided comprehensive administrative support through efficient management of front desk duties such as greeting visitors, answering phone calls, and directing inquiries appropriately.
- Supported clinic operations by overseeing proper handling of confidential patient information, adhering to HIPAA regulations.
- Streamlined billing processes to prevent delays in payments from insurance companies or individual clients.
- Enhanced office efficiency by managing and maintaining accurate medical records for easy retrieval.
- Collect vital signs
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Updated patient information and insurance details for accurate electronic medical records.
Certified Medical Assistant
Baptist Urgent Care
03.2024 - 12.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Triage patients
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians with various procedures.
- Completed EKGs and other tests based on patient presentation in office.
- Phlebotomy
- Performed X-Rays, Lab work, Injections
Education
Certified Medical Assistant
UEI College
Huntington Park, CA12-2008
Skills
- Epic experience
- Microsoft experience
- Customer service
- Attention to detail
- Time management
- Listening skills
Certification
- CCMA
- CPR
- BLS
Timeline
Front Desk Receptionist
Horn Lake Family Practice
04.2024 - Current
Certified Medical Assistant
Baptist Urgent Care
03.2024 - 12.2024
Certified Medical Administrative Assistant
Frasyer Medical Center
07.2020 - Current
Certified Medical Assistant
UEI College
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