MICHELLE SAUNDERS
Lawrenceville,GA
Summary
Results-oriented Human Resources professional with a proven record of industry accomplishments in high-growth public and private sector organizations. Skilled in areas of recruitment, employee relations, staffing, retention, training, salary administration, and employee development. Excellent communicator, competent team player and individual contributor, dutiful respect for compliance, and clear vision toward achieving organizational goals. Proficient in Microsoft Office applications, SAP, NeoGov, ADP, Taleo, PeopleSoft and other HRIS systems.
Overview
24
24
years of professional experience
Work History
Senior Human Resources Consultant
Human Resource Dimensions
02.2023 - Current
- Partnered with external stakeholders from nine different organizations to provide human resource solutions that developed leaders, attracted and built quality workforce, and assisted in organizational effectiveness.
- Identify and implement appropriate strategies to increase employee satisfaction and retention.
- Streamlined recruitment processes for faster candidate screening and selection, reducing time-to-fill rates.
- Implemented cultural and functional assessments for various organizations to enhance strategic human resource planning.
- Introduced and managed complex benefits administration and ensured accurate enrollment.
- Developed and maintained HR policies and procedures that adhered to federal, state, and local employment laws, mitigating potential legal risks while maintaining compliance.
- Assisted with writing job postings and job descriptions for boards.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Served as trusted advisor to managers on HR-related issues, providing guidance on best practices for handling sensitive personnel matters effectively.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Conducted exit interviews and periodic exit analyses and provided key themes to leadership.
HUMAN RESOURES MANAGER
Gwinnett County Board of Commissioners - Department of Human Resources
01.2015 - 08.2022
- Supervise team of three HR generalists to include prioritizing and assigning work; conducting performance evaluations; ensuring staff are trained and that employees follow policies and procedures; and, making hiring, termination, and disciplinary recommendations
- Provide professional staff support to eight county departments with more than 2000 employees, including interpreting laws, regulations, contracts, rules, and policies related to human resources programs
- Conduct fact finding investigations; prepare related reports; advise and assist employees in resolving complex issues and concerns
- Represent organization in responding to Department of Labor unemployment claims, hearings, and appeals
- Participate in annual budget review processes to ensure over $1.6 billon operating budget is dispersed appropriately throughout county departments
- Coordinate and facilitate training of county staff in areas of unlawful harassment, social media, FMLA, county policies, staffing, and performance management, decreasing incidents by more than 40% over previous years
- Assist with development and implementation of departmental goals and objectives.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Implemented performance reviews and motivational strategies to elevate HR team results.
- Coordinated company-wide training programs to enhance workforce skills and promote professional growth.
HUMAN RESOURCES GENERALIST - RECRUITMENT/COMPENSATION, COMPLIANCE & CLASSIFICATION
Rockdale County Board of Commissioners - Department of Human Resources
01.2014 - 01.2015
- As part of leadership team, partnered with other leaders and hiring managers to develop effective recruiting strategy
- Reviewed and analyzed organizational unit data to identify trends and recommend solutions to improve performance, retention, practices and engagement
- Prepared and processed documentation related to new employees, promotions, position changes and other compensation adjustments
- Conducted job evaluations and analysis and implemented classification and compensation structure
- Audited HR records and processes for adherence to applicable laws and policies resulting in zero errors in compliance.
SENIOR LEAD HEALTH ASSOCIATE
Fulton County Environmental Health Department
03.2011 - 12.2013
- Maintained government compliance with county food service establishments through processing, approving, and issuing more than 300 licensing permits
- Conducted vendor analysis post establishment inspections and led specialists in establishing action plans
- Processed and followed up on all complaints of food service violations within county.
HUMAN RESOURCES MANAGER/GENERAL MANAGER
2 Willies' Restaurant, LLC.
06.2007 - 08.2011
- Partnered with owners to developed year-round strategy to lead and fully execute frontline staffing initiatives
- Championed change management efforts through continuous training, development and leadership
- Established and executed new inventory control guidelines to maintain minimal loss prevention issues
- Cultivated and implemented leadership and ethical values with staff of 30 in restaurant through coaching, modeling, and mentoring.
- Recruited top talent to maximize profitability.
REGIONAL HUMAN RESOURCES MANAGER
Blockbuster, Inc.
01.2005 - 02.2007
- Led region of 120+ Blockbuster stores in three states in full execution of key Human Resources strategies and initiatives
- Partnered directly with ten District Managers to maintain organizational structure and staffing for 1,500+ employees
- Decreased employee relations disputes through coaching in areas of work performance, practices and procedures, salary administration, diversity and compliance
- Served as trainer and advisor in implementation of performance management programs including 360˚ feedback interpretation, performance appraisals and improvement plans.
- Created open lines of communication between HR department and employees for timely resolution of issues or concerns.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
HUMAN RESOURCES CONSULTANT
Design Masters, Inc.
04.2001 - 10.2004
- Developed, implemented, and directed recruiting and retention opportunities for employees and contractors for optimal team performance
- Created efficient processes for tracking and managing employee performance
- Conducted annual salary administration surveys and reviews to guarantee equitable pay
- Created position descriptions, benefits brochures and employee handbooks.
HUMAN RESOURCES MANAGER
Spherion Corporation - Atlanta, Georgia
10.1999 - 04.2001
- Sourced, screened, and interviewed more than 200 external candidates for employment resulting in placement of more than 100 employees
- Provided supervision, leadership, training, and development to four direct reports and twenty-five administrative assistants throughout organization
- Organized new employee assimilation program (Journey to Greatness) including orientation and assignment of corporate mentors
- Formulated personnel policies and procedures and succession planning guidelines
- Conducted in-depth company analysis to prepare for corporate downsizing and succession planning.
Education
Bachelor of Arts - Communications -
Wright State University
Dayton, OHParalegal Certification -
National Center For Paralegal Training
Atlanta, GATimeline
Senior Human Resources Consultant
Human Resource Dimensions
02.2023 - Current
HUMAN RESOURES MANAGER
Gwinnett County Board of Commissioners - Department of Human Resources
01.2015 - 08.2022
HUMAN RESOURCES GENERALIST - RECRUITMENT/COMPENSATION, COMPLIANCE & CLASSIFICATION
Rockdale County Board of Commissioners - Department of Human Resources
01.2014 - 01.2015
SENIOR LEAD HEALTH ASSOCIATE
Fulton County Environmental Health Department
03.2011 - 12.2013
HUMAN RESOURCES MANAGER/GENERAL MANAGER
2 Willies' Restaurant, LLC.
06.2007 - 08.2011
REGIONAL HUMAN RESOURCES MANAGER
Blockbuster, Inc.
01.2005 - 02.2007
HUMAN RESOURCES CONSULTANT
Design Masters, Inc.
04.2001 - 10.2004
HUMAN RESOURCES MANAGER
Spherion Corporation - Atlanta, Georgia
10.1999 - 04.2001
Bachelor of Arts - Communications -
Wright State University
Paralegal Certification -
National Center For Paralegal Training
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