Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Scampoli

Sandston,VA

Summary

Dynamic Office Manager excelling in organizational skills and proficiency in Excel/Word. Demonstrated success in enhancing office operations, streamlining billing processes, and fostering positive client relationships. Adept at multitasking and communication, significantly improving team efficiency and client satisfaction.

Overview

28
28
years of professional experience

Work History

Office Manager

Harris, Hardy & Johnstone, P. C
North Chesterfield, VA
09.2007 - Current
  • Supervised staff members, organized schedules and delegated tasks.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Onboarding new employees and clients includes assisting with benefit selection and HR duties.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Generated monthly client invoices for billing; tracked invoices and payments to ensure accuracy of accounts receivable.
  • Organized company events including holiday parties and team building activities.
  • Participated in the hiring process of interns throughout tax season.

Administrative Assistant

Rsm McGladrey
Richmond, VA
05.1997 - 08.2007
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.

Education

Associates Degree - Office Management

Champlain College
Burlington, VT
05-1987

Skills

  • Notary Public
  • Efficient Multitasker
  • Proficient at Excel/Word
  • Billing
  • Organizational skills
  • Communication

Timeline

Office Manager

Harris, Hardy & Johnstone, P. C
09.2007 - Current

Administrative Assistant

Rsm McGladrey
05.1997 - 08.2007

Associates Degree - Office Management

Champlain College

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Michelle Scampoli